Your trusted partner for all your roofing needs
At Paul's Fencing, we take pride in being a family-run business with over 20 years of experience in the fencing and gate industry. Based in Longton, Stoke-on-Trent, we have been providing high-quality fencing products, gates, and accessories to homeowners and businesses throughout Newcastle-under-Lyme, Staffordshire, and the surrounding areas.
Our Commitment and Approach
We are dedicated to helping our customers make the right choice for their outdoor spaces. Whether it's replacing a fence panel, installing a gate, or giving your garden a complete makeover, our team is committed to providing excellent workmanship, reliability, and customer satisfaction. We take pride in our reputation for excellence, which has earned us 100% customer satisfaction and over 2000 satisfied customers.
Our Services
We offer a wide range of fencing products and accessories, including supply-only or supply-and-install services for domestic fencing, timber garden gates, and more. Our team of experts is dedicated to providing a full installation package, ensuring minimal disruption to your daily life. We provide free estimates and advice on all our products, and all of our work is guaranteed.
Our Gallery
Take a look at our gallery to see the quality of our work and the range of services we offer. From fence panels to gates and accessories, we have the perfect solution for your outdoor space.
Testimonials
Don't just take our word for it. Read what our satisfied customers have to say about our work. We have a reputation for excellence, reliability, and customer satisfaction, and we're proud to share our customer testimonials with you.
Overall Experience
The reviews provide a mixed assessment of Paul's Fencing services. While some customers have had positive experiences, others have reported issues with the company's work and customer service.
Positive Aspects
Quality of Work
Many reviewers praised the quality of the fencing and gates installed by Paul's Fencing, with some describing it as "first class, " "brilliant, " and "top quality." The company's professionalism and workmanship were also highlighted as strengths.
Friendly and Knowledgeable Tradesmen
Several reviewers mentioned that the tradesmen, particularly Paul, were friendly, knowledgeable, and courteous during the quotation and installation process.
Timely and Competitive Pricing
Some customers appreciated the company's competitive pricing and timely completion of the work.
Negative Aspects
Poor Customer Service
One reviewer reported a negative experience with Paul's customer service, describing him as aggressive and unhelpful when confronted with issues. Another customer mentioned that Paul became unresponsive and rude when they raised concerns about the work.
Mess and Rubble Left Behind
One reviewer reported that the company left a significant amount of mess and rubble on their neighbor's property, which they had to clean up themselves.
Inconsistent Service
Some customers experienced a disparity between the initial friendly and professional service and the subsequent poor customer service when issues arose.
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