Transforming Spaces, One Floor at a Time
Megastore is your trusted online source for all your flooring needs. Founded with a passion for quality and customer satisfaction, we provide a wide selection of carpets, vinyl flooring, laminate flooring, wood flooring, and more.
Our Expertise and Services
At Megastore, we understand that choosing the right flooring can be a daunting task. That's why we offer:
- Expert advice: Our experienced team is always happy to guide you through the process, offering personalized recommendations based on your needs and budget.
- Extensive product range: We stock a diverse range of flooring options to suit every taste and requirement, including both luxury and budget-friendly choices.
- Competitive prices: We are committed to providing our customers with affordable prices without compromising on quality.
- Free delivery: We deliver all orders to your doorstep at no extra cost.
- Reliable customer service: We are dedicated to providing excellent customer service and are always happy to answer your questions and address any concerns.
Our Commitment to You
At Megastore, we pride ourselves on our commitment to customer satisfaction. We offer:
- 14-day cooling off period: You can return your order for any reason within 14 days of receiving your order.
- Transparent returns policy: We clearly explain our returns policy so you know exactly what to expect.
- Quality assurance: We inspect all orders before they are shipped to ensure you receive only the highest quality products.
Join us on our journey to elevate your home with quality flooring solutions!
Poor Service and Delivery Issues
Flooring Megastore has received several negative reviews regarding poor service and delivery issues. Some customers have reported issues with carpets being cut to the wrong size, delayed deliveries, and difficulty in getting callbacks from the company. One reviewer had to wait for weeks for a carpet sample and describes the service as "absolutely appalling". Another reviewer had to chase the company multiple times for updates and was eventually told that the carpet would not be delivered on time.
Lack of Communication and Customer Service
Many reviewers have expressed frustration with the lack of communication and poor customer service. Some reviewers have reported being promised callback and have not received any further updates. Others have been left waiting for extended periods without being informed of the status of their order.
Positive Reviews
Despite these issues, a few reviewers have had positive experiences with Flooring Megastore. Some reviewers have praised the staff, describing them as "very professional" and "incredibly friendly". Others have reported prompt delivery and good communication from the company.
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