At Stephen Moore Carpets, we pride ourselves on our commitment to providing the highest quality flooring solutions to both domestic and commercial customers across Northern Ireland and the UK. With over 12 years of experience in the industry, our team has gained extensive knowledge and expertise in supplying and fitting the perfect flooring to transform any space.
Our Story
Founded as a family-run business, our focus has always been on delivering exceptional customer service, ensuring that every customer is completely satisfied with their new flooring. Our showroom in Lisburn boasts an extensive range of over 200 rolls of carpet and vinyl on display, as well as a large selection of runners. We also offer a professional fitting service on all products we sell, guaranteeing a seamless and hassle-free experience for our customers.
Our Services
At Stephen Moore Carpets, we cater to both domestic and commercial customers, undertaking contract work and supplying flooring to projects of all sizes. Our comprehensive range of services includes:
- Supply and fitting of high-quality carpets from leading brands such as Ulster Carpets, Brintons Carpets, Victoria Carpets, Brockway Carpets, and Adams Gaskells
- Engineered solid wood flooring with a ply underneath, providing added safety and cost-effectiveness
- Vinyl flooring from top brands including Rhinofloor, Tarkett, Leoline, Quickstep, Kaindl, and Balterio
- Professional fitting service for all products
- Commercial contract work for projects of all sizes, including shopping precincts, hotels, and more
Why Choose Us?
At Stephen Moore Carpets, we pride ourselves on our extensive knowledge, excellent customer service, and commitment to delivering the highest quality flooring solutions. Whether you're looking to transform your home or undertake a large-scale commercial project, our team is dedicated to providing you with exceptional service and unbeatable value.
Customer Reviews of Stephen Moore Carpets
Overall Experience
The majority of customers have had a positive experience with Stephen Moore Carpets, praising the company's customer service, quality of products, and professionalism of the staff.
Positive Aspects
- Excellent Customer Service: Many customers have commended the staff for being helpful, knowledgeable, and friendly.
- Quality Products: The quality of the carpets and the fitting service have been praised by numerous customers.
- Professionalism: The staff and fitters have been described as professional, efficient, and courteous.
Negative Aspects
- Miscommunication: One customer had a negative experience due to a miscommunication about the fitting cost, which led to a dispute with the salesperson.
- Rushed Service: Another customer felt rushed during their visit to the store and was not impressed with the cleanliness of the reception area.
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