Experience the art of comfort and style at Hatters Home & Style
At Hatters Home & Style, we're more than just a furniture store - we're a destination where you can come to experience the art of comfort and style. With over 65 years of family ownership, we've built a reputation for delivering exceptional customer service, quality products, and expert advice.
Our Commitment to Quality
We're proud of our commitment to quality, which is shared by all the famous brands we represent. Our featured brands include Alstons, Celebrity, Ercol, Fama, Figaro Designs, G Plan, Himolla, Parker Knoll, Peter Guild, Orla Kiely, Sherborne, Skovby, and Stressless, among many others. We believe that quality is not just about the products we sell, but also about the service we provide.
Our Departments
Our showrooms are designed to inspire and delight, with beautifully presented room settings that showcase our extensive range of furniture and accessories. From comfortable sofas and armchairs to stylish dining tables and chairs, and from fitted bedrooms to bespoke kitchens, we have something to suit every style and taste.
Our Services
We offer a range of services designed to make your shopping experience with us as smooth and enjoyable as possible. These include:
- Personal customer service from our knowledgeable and friendly staff
- Expert advice in every department
- Leading furniture brands in stock and to order
- Over 100 room settings to inspire and delight
- Huge choice in every department
- Family-owned for over 65 years
- Buy with confidence, with free planning and estimates at home
- Free delivery (subject to terms and conditions)
- Old furniture disposal service
- Disabled access
- Ample free parking
- Free EV charging for customers
- Complimentary coffee bar
- Open 7 days a week
Our Promise
At Hatters Home & Style, we're committed to delivering a level of customer service and aftercare that is unique and utterly comprehensive. Our staff are trained experts in comfort and service, and we pride ourselves on our personalized approach. We're here to help you find the perfect furniture and accessories for your home, and we look forward to starting your Hatters experience with you soon.
Overview of Customer Reviews
The majority of customers have expressed high levels of satisfaction with their experiences at Hatters, praising the quality of products, excellent service, and helpful staff.
Quality of Products
Many reviewers have mentioned the high quality of the products, including furniture and carpets, which justifies the higher prices. Some have even mentioned that the quality is superb and worth the extra cost.
Excellent Service
The staff at Hatters have been consistently praised for their helpfulness, knowledge, and professionalism. Several reviewers have mentioned the excellent service they received, including assistance with problem-solving and a seamless delivery process.
Knowledgeable and Friendly Staff
Many reviewers have praised the staff at Hatters, mentioning that they are knowledgeable, friendly, and non-pushy. Some have even mentioned specific staff members who have gone above and beyond to ensure their satisfaction.
A Few Negative Experiences
However, a few reviewers have experienced some issues, including incorrect deliveries, unhelpful owners, and a lack of assistance with problems.
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