Building a stronger future, one concrete step at a time.
At Benchmark Windows, we are a team of experienced glazing specialists dedicated to providing high-quality windows, doors, and conservatories to homeowners in Sussex. Our mission is to set a benchmark in the industry, delivering exceptional products and services that exceed our customers' expectations.
Our Story
With over 60 years of combined experience in the window industry, our team of experts has come together to create a company that truly puts the customer first. Established in 2010, Benchmark Windows Ltd has grown into a reputable business, built on the principles of quality, reliability, and customer satisfaction. Our state-of-the-art showroom in Lancing showcases our extensive range of products, and our team of specialists is always available to provide expert advice and guidance.
Our Services
We offer a comprehensive range of services, designed to meet the unique needs of our customers. From bespoke window and door installation to conservatory design and glazing solutions, our team of experts will work closely with you to ensure that your project is completed to the highest standards. Our products are designed to be energy-efficient, secure, and stylish, with a wide range of styles and materials to choose from.
What Sets Us Apart
At Benchmark Windows, we pride ourselves on our commitment to excellence in everything we do. Our customer-focused approach ensures that every project is tailored to meet the individual needs of our customers, from design to installation. Our team of glazing specialists is passionate about providing tailored solutions that enhance the beauty and functionality of your home.
Environmental Commitment
We take our environmental responsibilities seriously, and strive to minimize our impact on the environment. From enabling customers to download our brochure instead of printing it, to managing our waste with less than 3% going to landfill, we're committed to being as green as possible.
Why Choose Us
With our extensive range of products, expert installation services, and customer-centric approach, Benchmark Windows is the perfect choice for homeowners in Sussex. Whether you're looking to upgrade your windows, doors, or conservatory, our team of specialists is dedicated to delivering exceptional results that exceed your expectations.
Installation Experience
The installation process was generally well-received, with several reviewers praising the professionalism and work quality of the installation teams. The installations were described as being completed in a timely manner, with some reviewers mentioning that the teams were courteous and respectful of their properties.
Communication and Customer Service
Communication and customer service were areas where Benchmark Windows received mixed reviews. One reviewer expressed frustration with the company's unprofessionalism, citing ignored requests for quotes and a lack of response to emails and phone calls. However, other reviewers praised the company's excellent communication, with some describing the staff as "helpful", "patient", and "informative".
Product Quality and Options
Benchmark Windows was praised for offering high-quality products, including Origin doors and windows. Some reviewers were impressed with the range of options available, including bespoke solutions for tricky installations. However, one reviewer felt that the company did not offer them the full range of options available from Origin, which led to them seeking alternative solutions.
Trust and Reliability
One reviewer expressed disappointment and mistrust towards Benchmark Windows due to their perceived unprofessionalism and lack of response to requests. This led to a loss of trust and a decision to seek alternative installers for future projects.
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