Building relationships, one fence at a time
At Wrennalls Carpet, Fabric and Floor Care Specialists, we are proud to have been providing top-notch carpet cleaning, fabric cleaning, and floor care services to individuals, businesses, and organisations in the UK and beyond for over 30 years. Our commitment to excellence has earned us a reputation as one of the most trusted and reliable names in the industry. Our team of highly trained and experienced professionals is dedicated to providing exceptional service, ensuring that our clients receive the highest level of care and attention to detail.
Our Services
We offer a comprehensive range of services designed to cater to the unique needs of our clients. Our domestic services include carpet cleaning, upholstery cleaning, and rug cleaning, using only the latest cutting-edge technology and equipment. Our commercial services include commercial carpet cleaning, industrial floor cleaning, and maintenance contracts, tailored to meet the specific requirements of businesses, organisations, and industries. We also provide specialised services, such as fire and flood restoration, ensuring that our clients receive comprehensive solutions to their cleaning and restoration needs.
Our Promise to You
At Wrennalls, we are committed to exceeding our clients' expectations by providing the highest level of service. We have implemented a comprehensive quality control plan, consisting of eight points, which ensures that we continue to deliver exceptional results. Our team of technicians undergoes rigorous internal and external training, ensuring that they are equipped to handle any cleaning or restoration task. We are proud to hold certifications in Quality Management Systems, Environmental Management Systems, and Management System for Health, Safety, and Welfare, demonstrating our dedication to excellence.
Our Values
At Wrennalls, we are driven by our commitment to excellence, integrity, and customer satisfaction. We believe in building long-term relationships with our clients, founded on trust, reliability, and exceptional service. We strive to create a safe and healthy work environment, promoting a culture of innovation, teamwork, and continuous improvement. Our environmental responsibility is paramount, and we ensure that our operations are environmentally friendly, sustainable, and socially responsible.
Overview of Wrennalls Carpet Cleaning Services
Wrennalls carpet cleaning services have received a mix of positive and negative reviews from customers. The positive reviews praise the company's professionalism, punctuality, quality of service, and value for money. The negative reviews, on the other hand, express disappointment and frustration with the cleaning process, customer service, and responsiveness.
Positive Experiences
Many customers have reported excellent experiences with Wrennalls, highlighting the company's ability to provide high-quality carpet cleaning services, professionalism, and responsiveness. Customers have praised the company's technicians for their friendly and efficient service, with many Reporting that their carpets look like new again after the cleaning process.
Negative Experiences
However, some customers have expressed disappointment and frustration with Wrennalls' services. Some common issues reported include poor customer service, unresponsive staff, and poor cleaning results. In one case, a customer reported that their carpet was left wet for 24 hours after cleaning, and the company failed to respond to their concerns.
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