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At Heathfield Windows, we pride ourselves on being experts in the field of windows, doors, and conservatories. Our team of skilled craftsmen and dedicated staff are passionate about providing exceptional service, quality products, and unparalleled expertise to ensure that our customers receive the very best.
Our Services
We offer a comprehensive range of products and services, including windows, doors, conservatories, soffits and fascias, and glazing solutions. Our PlatinumNRG Range is renowned for its exceptional energy efficiency, security, and durability. Our team will guide you through the entire process, from design and planning to installation and maintenance, ensuring a seamless and stress-free experience.
Our Commitment to Quality
We are proud members of the Guild of Master Craftsmen, and our commitment to quality and service is reflected in our extensive showroom, customer testimonials, and expert staff. We understand the importance of investing in your home, and we're dedicated to providing products and services that meet the highest standards.
Peace of Mind
At Heathfield Windows, we want to ensure that our customers have complete peace of mind throughout the entire process. From our informative DVD presentations to our no-pressure sales approach, our goal is to provide a hassle-free experience that exceeds your expectations. Our skilled designers, surveyors, and installers will work closely with you to ensure that your needs are met, and your expectations are surpassed.
Our Showroom
Visit our comprehensive showroom, featuring an extensive range of products, including windows, doors, bi-folds, patios, garage doors, and conservatories. Our friendly and knowledgeable staff will be happy to guide you through our impressive display, providing expert advice and guidance to help you make informed decisions.
Overall Experience
The overall experience with Heathfield Windows is mixed, with some customers having a positive experience and others having a negative one.
Excellent Customer Service
Many customers praised the excellent customer service provided by Heathfield Windows. They appreciated the friendly and polite staff, who were knowledgeable and professional. The company's after-sales service was particularly commended, with customers thanking Colin and the team for their helpfulness.
Good Fitting and Installation
Several customers were pleased with the fitting and installation of their windows, with some mentioning that the work was completed ahead of schedule and to a high standard.
Helpful and Knowledgeable Staff
Some customers appreciated the helpful and knowledgeable staff, who advised them on unnecessary work and provided straightforward quotes.
Poor Fitting and Installation
A few customers were disappointed with the fitting and installation of their windows, citing poor workmanship and inadequate solutions.
Unprofessional Attitude
Some customers experienced unprofessional behavior from the staff, including shouting and a lack of willingness to listen to their concerns.
Lack of After-Sales Support
A few customers were unhappy with the lack of after-sales support, citing unreturned calls and unhelpful responses to their queries.
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