Comfort, Efficiency, and Expertise: The Harpers Way
At Harpers Heating & Plumbing Ltd, we have been providing expert heating and plumbing services to homes and businesses in Hertfordshire and Essex for over 25 years. Our team of highly skilled Gas Safe and OFTEC registered engineers are dedicated to delivering top-notch services that meet the highest standards of quality and customer satisfaction.
Our Expertise
We specialise in the installation, maintenance, and repair of boilers, heat pumps, solar panels, and bathrooms, as well as offering a range of renewable energy solutions. Our services are designed to provide our customers with comfortable, efficient, and cost-effective ways to heat their homes and businesses. Whether you're looking to install a new boiler, service your existing one, or explore alternative energy sources, we have the expertise and resources to help.
Our Commitment
At Harpers Heating & Plumbing Ltd, we are committed to providing exceptional customer service, ensuring that every project is completed on time, within budget, and to the highest standards of quality. We take pride in our work and strive to build long-term relationships with our customers, many of whom have become like family to us over the years.
Our Showroom
Visit our state-of-the-art showroom in Bishop's Stortford, where you can explore our extensive range of boilers, heat pumps, solar panels, and bathrooms. Our knowledgeable and friendly staff are always on hand to offer expert advice and guidance, ensuring that you find the perfect solution for your needs.
Why Choose Us
So, why choose Harpers Heating & Plumbing Ltd for your heating and plumbing needs? With our expertise, commitment to quality, and dedication to customer satisfaction, we offer a unique combination of services that set us apart from the rest. Our customers trust us because we are:
- Gas Safe and OFTEC registered
- Members of 'Construction Line' and the Contractors Health and Safety Assessment Scheme (CHAS)
- Authorized and regulated by the Financial Conduct Authority
- Experts in boiler installations, servicing, and repairs
- Providers of renewable energy solutions
- Offering flexible finance options
Get in Touch
Want to learn more about our services or schedule an appointment with one of our experts? Simply get in touch with us today to experience the Harpers Heating & Plumbing Ltd difference.
Service Experience
The reviews highlight a mix of positive and negative experiences with Harpers Heating & Plumbing. On the positive side, many customers praise the company's professionalism, punctuality, and quality of work.
Praise for the Team
Several reviewers commend the team's friendly and hardworking nature, with one customer mentioning that the engineer, Colin, was "a lovely, friendly guy" who did an "excellent job." Another customer praised the team's responsiveness, saying they received same-day responses to their requests.
Issues with Customer Service
However, some customers express frustration with the company's customer service, citing unprofessional behavior, lack of concern for the customer, and refusal to resolve issues. One reviewer had a particularly poor experience, with the engineer being "vague in his assessment, moody and seemed uninterested." Another customer was left without hot water for two months after a botched shower installation.
Recommendations
Despite the negative experiences, many customers highly recommend Harpers Heating & Plumbing, praising their reliable and efficient service.
Be the first to review Harper's Heating & Plumbing.
Write a Review
