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Clean. Green. Pure. It's a breeze with Pure.

At Pure Group, we pride ourselves on being a one-stop-shop for all your domestic and commercial needs. With over 20 years of experience, we have built a reputation for delivering exceptional customer service through our five specialist divisions. Our teams of experts are dedicated to providing wrap-around installation and ongoing maintenance for your properties, ensuring that you receive a seamless and stress-free experience.

Our Services

We understand that every property is unique, which is why we offer a wide range of services tailored to meet your specific needs. Our services include:

Air Conditioning

Our air conditioning division specializes in providing a wide range of air conditioning and heat pump solutions. Whether you require help installing, hiring, servicing, or maintaining your systems, our team of experienced engineers are dedicated to providing you with an optimal solution.

Plumbing & Heating

Our plumbing and heating division offers a wide variety of services, including gas-related work, for all your domestic or commercial needs. Our qualified engineers are dedicated to providing exceptional service, ensuring that you receive the highest level of quality and reliability.

Property Care

Our property care division is designed to provide you with a comprehensive range of services, from complete property refurbishments and kitchen installations to minor touch-ups, repairs, and more. Our experienced team is committed to delivering exceptional service, no matter how big or small the job may be.

Facilities

Our facilities management division offers a varied range of services, including plumbing and gas, cooling and heating, property maintenance, and much more. Our team of experts will work closely with you to tailor a solution that meets your specific needs and budget.

Cooling & Heating Hire

Our cooling and heating hire division specializes in providing portable air conditioning units, dehumidifiers, and heaters for hire, buy, or rent. Whether you need a temporary solution for a special event or a long-term solution for your property, our team is dedicated to providing you with the right solution.

Our Commitment

At Pure Group, we are committed to delivering exceptional customer service, quality workmanship, and reliability. Our team of experts is dedicated to providing you with a seamless and stress-free experience, ensuring that you receive the highest level of service and satisfaction.

Reviews
Positive: The company has exceeded customer expectations with their exceptional service, professionalism, and quality of workmanship.
Negative: The company failed to show up for an annual service appointment, providing a lame excuse, which led to a negative review.

Excellent Customer Experience

The majority of customers have expressed their utmost satisfaction with the air-conditioning installation services provided by the company. The technicians, Ryan and Lewis, were praised for their professionalism, punctuality, and expertise in installing the air-conditioning units efficiently and effectively.

Customer Service Excellence

The customer service team, particularly Sam the sales support coordinator, was commended for their outstanding support from initial inquiry to post-installation queries. They were consistently responsive, knowledgeable, and eager to assist, demonstrating a strong commitment to customer satisfaction.

Quality of Workmanship

The quality of workmanship was exceptional, exceeding customer expectations. The company's dedication to delivering exceptional service was evident in every aspect of the installation process.

Additional Services

In one instance, the company even went above and beyond by fixing a leaking toilet, earning the customer's trust to handle their plumbing needs as well.

Timely and Professional Installation

The installation process was timely, and the installation team was professional, ensuring a stress-free experience for customers.

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