Your One-Stop Solution for All Your Plumbing Needs
At ThamesPlumbers, we take pride in being a trusted and reliable plumbing services provider in London. With years of experience in the industry, we have built a reputation for delivering high-quality services that exceed our customers' expectations. Our team of Gas Safe Registered and NICEIC approved engineers is committed to providing prompt, efficient, and professional solutions to all your plumbing needs.
Our Services
We offer a comprehensive range of services, from routine maintenance to comprehensive plumbing installations. Our plumbers can cover all of London in under an hour, 24/7, with a 1-hour call-out fee starting at 75 (+VAT). Whether you need emergency repairs, routine maintenance, or new installations, we've got you covered.
- Plumbing Installation: We install all types of plumbing systems, including kitchen, bathroom, and shower installations, as well as complete central heating system fittings.
- Boiler Repair and Installation: Our qualified engineers can repair or install boilers of all types, including combination boilers for smaller homes and condensing boilers for larger homes.
- Drainage Services: From sink and toilet blockages to more complex issues, our team can diagnose and resolve drainage problems efficiently.
- Central Heating Services: We provide maintenance, repair, installation, and servicing solutions for central heating systems, including power flushing to improve efficiency.
- Water Leak Detection: Our team is equipped to detect and repair water leaks promptly, minimizing damage and potential health risks.
- Commercial Services: We cater to the plumbing needs of businesses, offering tailored solutions for commercial properties.
Our Promise
At ThamesPlumbers, we guarantee complete plumbing satisfaction. Our promise is built on our commitment to delivering exceptional services, transparent pricing, and a dedication to customer satisfaction. Our rates are competitive, and our engineers are always available 24/7 to address any plumbing emergency.
Contact Us
If you have any questions or require a plumbing service, please do not hesitate to contact us at contactus@thamesplumbers.com or call us directly on 020 3369 6120 or 07932914734. We look forward to serving your plumbing needs.
Unsatisfactory Experiences with Thames Plumbing
Lack of Professionalism and Trustworthiness
The reviewers have expressed extreme dissatisfaction with the service provided by Thames Plumbing, particularly with the representative Raphael. The common thread among the reviews is the perception of rudeness, aggression, and dishonesty.
Subpar Work Quality and Overcharging
The customers have reported feeling ripped off, with one reviewer being charged 90 for a 5-minute job that was left unfinished. Another reviewer was charged 400 for a failed attempt to fix the heating, with the "fix" only lasting half an hour. The third reviewer was invoiced nearly 500 for two visits, with the fault remaining unfixed.
Negative Interactions with Raphael
The reviewers have described Raphael as rude, aggressive, intimidating, and condescending. He has been accused of suggesting that the customers are unable to diagnose the fault, rather than taking responsibility for the issue.
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