Transform your home with quality and affordability
At Wood and Beyond, we take pride in being importers and specialist suppliers of high-quality hardwood products. With a vast range of products to choose from, including solid hardwood floors, engineered wood flooring, decking boards, and wooden worktops, we cater to a wide range of tastes and needs.
Our Products and Services
We understand that selecting the right hardwood product can be overwhelming, which is why we offer a diverse range of options to suit different styles and budgets. Our products include solid wood flooring, engineered wood flooring, and laminate flooring, all of which are crafted using premium materials and designed to provide exceptional quality and durability. Our decking options range from traditional wooden decking to innovative waterproof options, and our worktops are available in a variety of styles, including oak, walnut, and iroko.
Bespoke Options
At Wood and Beyond, we believe that every customer deserves a personalized touch. That's why we offer bespoke services, allowing you to tailor our products to your specific needs. Whether you're looking to create a unique worktop design or customize your flooring to suit your home's specific layout, our expert team is devoted to providing exceptional customer service and ensuring your satisfaction.
Our Expertise
With years of industry expertise, our knowledgeable staff is dedicated to providing guidance on every aspect of hardwood flooring, from installation to maintenance. We understand that every home is unique, which is why we take the time to understand our customers' specific needs and offer tailored advice.
Quality and Sustainability
At Wood and Beyond, we stand behind what you stand on. We source our products directly from international sawmills and factories, ensuring that our customers receive high-quality products at exceptional prices. Our commitment to quality extends to our environmental values, where we prioritize sustainable sourcing and consider the environmental impact of our supply chain.
Contact Us
Visit our showroom or contact us online to discover the quality and range of our hardwood products. We look forward to helping you create your dream home with Wood and Beyond.
Quality Issues
Customers have reported significant discrepancies between the advertised and actual quality of the products. Sarah G. alleged that the wood delivered was different from what was shown on the website, with a veneer thickness of 2mm instead of the advertised 3mm. Similarly, Dave B. had goods arrive damaged and experienced difficulties in getting assistance from the customer service team.
Customer Service
The customer service at Wood and Beyond has been widely criticized. Both Sarah G. and Dave B. had negative experiences, with Sarah G. encountering an "obstructive returns manager" who was unwilling to resolve the issue, and Dave B. being refused a manager and left dealing with multiple incompetent staff members. The tone of the responses was often aggressive and rude, leading to feelings of frustration and disappointment.
One Positive Experience
Josy A. reported having a more positive experience, stating that they were pleased with their interaction with Wood and Beyond. They appreciated being able to order free samples and receiving notifications about sales.
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