Transform Your Garden, Transform Your Life
Lumberjacks Ltd is a family-run business established in 2001 on Bramford Road, Ipswich. We are a timber and fencing merchant supplying to both trade and retail customers. Over the years, we have built a reputation for providing a comprehensive range of landscaping and fencing materials to our customers in Suffolk and beyond. Our extensive inventory includes fencing products like DuraPost panels and trellis, concrete fencing products, machine rounds, metal and wire fencing, and wood treatment gates. We also offer a variety of landscaping materials such as paving, aggregates, decorative stone, artificial grass, decking, and outside lighting. Whether you're a homeowner looking to enhance your garden or a contractor seeking materials for a large project, we have everything you need under one roof.
In addition to our extensive product range, we pride ourselves on our customer service. Our knowledgeable staff are always available to offer advice and guidance on the best products for your needs. Whether you're looking to create a beautiful garden, secure your property, or simply enhance your outdoor space, we're here to help. At Lumberjacks, we're committed to providing exceptional value and quality to every customer, every time.
Customer Service
The reviews highlight the excellent customer service provided by Lumberjacks Ltd. Many reviewers praised the friendly and helpful staff, with some mentioning specific employees who went above and beyond to assist them. The team was commended for their efficient and polite service, with reviewers appreciating the prompt responses to their queries and the ease of the ordering and delivery process.
Product Quality and Range
Reviewers were pleased with the quality of the products they received, including decorative fence panels, sheds, and trellises. The range of products available was also commended, with one reviewer stating that they have "an excellent range of quality stock".
Delivery and Logistics
The delivery service was praised for its efficiency, with reviewers appreciating the prompt delivery times and the helpfulness of the delivery drivers. One reviewer was impressed that the driver took the initiative to check Google Streetview in advance to ensure a smooth delivery.
Negative Experiences
A few reviewers had negative experiences, citing issues with stock availability, delivery times, and poor customer service. One reviewer was unhappy with the click-and-collect system, citing safety concerns during the COVID-19 pandemic. Another reviewer was disappointed with the lack of communication regarding their order, which resulted in a delayed delivery.
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