Building relationships, building trust, building excellence
James Burrell Builders Merchants has been a stalwart of theNorth East and Yorkshire building community for generations. With a rich history and a commitment to exceptional customer service, we have established ourselves as one of the leading independent builders merchants in the region. Our story began many years ago, and since then, we have grown and evolved to meet the changing needs of our customers, always staying true to our core values of quality, reliability, and excellence.
Our Services
At James Burrell, we understand the importance of providing our customers with a comprehensive range of products and services to support their building needs. That's why we offer a vast selection of building materials, including bricks, civils, timber and joinery, roofing, landscaping, insulation, and dry lining, as well as hardware and more. Whether you're a seasoned contractor or a DIY enthusiast, we have everything you need to get the job done. Our team of experts is always on hand to offer guidance and advice, ensuring that you find the right products for your project.
In addition to our extensive product range, we also provide a range of services designed to make your life easier. From our express collect service to our tailored credit accounts, we strive to provide our customers with a seamless and hassle-free experience. We are proud to have won the Independent Builders Merchant of the Year award, a testament to our commitment to excellence and customer satisfaction.
Our Focus on Customer Service
At James Burrell, we believe that customer service is at the heart of everything we do. That's why we have a dedicated team of experts who are always on hand to help with any questions or queries you may have. From our branch locator to our online account management system, we make it easy for you to find what you need and manage your account with ease. We are proud of our reputation for exceptional customer service, and we strive to exceed our customers' expectations every time.
Our Commitment to Quality
We take our responsibility to provide high-quality products and services very seriously. That's why we only source our materials from trusted suppliers, ensuring that our customers receive the best possible products for their projects. We are committed to continuous improvement, always looking for ways to improve our services and products to meet the evolving needs of our customers.
Our Heritage
As a family-run business, we are proud of our rich heritage and commitment to the local community. We have been serving the North East and Yorkshire for generations, building strong relationships with our customers and partners along the way. We are proud of our independence, which allows us to focus on what really matters - providing exceptional customer service and supporting the local community.

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