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At Sashy and Sashy, we are proud to be one of the most sought-after sash window repair and refurbishment companies in Kent, Sevenoaks, Tunbridge Wells, and Bromley. Established in the 1980s, we have built a reputation for consistently providing excellent quality sash window solutions to our customers, working closely with them to provide a service that meets their specific requirements.
Our commitment to our customers is one of the main reasons why we are recognized as one of the most reputable sash window companies in the region. Our owner, Greg, takes an active interest in each customer, personally visiting their home to discuss their needs and provide an estimate with appropriately tailored options that best suit their windows and budget. This personalized approach enables us to provide excellent customer service, and our customers can contact Greg throughout the work to ensure their needs are met.
Our Services
We understand that sash windows can be a beautiful feature in any property. Our refurbishment service overcomes common problems, enabling your windows to run freely, coupled with our renowned draught proofing system, installing double glazing into existing windows, and replacing rotten timber. Our experts are fully qualified to provide sash window repairs while ensuring they are up to modern standards through re-glazing, re-sealing, and using our renowned draught proofing system.
When a sash window repair is not possible, we use traditional methods, combined with the latest technologies to replace the windows. We are able to make exact copies of existing windows through our state-of-the-art machinery and our fully qualified and highly skilled joiners. These come with certification for all new double-glazed windows in line with FENSA regulations and are fully guaranteed.
Why Choose Us
At Sashy and Sashy, we are dedicated to providing exceptional service and craftsmanship. Our highly skilled and experienced craftsmen can make replica sashes, windows, doors, wardrobes, kitchens, and conservatories to the highest standard, using timbers from all over the world. We specialize in the restoration of box sashes, casement windows, and doors at your home, with minimum fuss and mess.
Whether you need sash window repairs or restoration of your traditional windows, exact copies, or draught proof refurbishment and upgrading to double glazing, we can assist you. Contact us for more information and a FREE QUOTE.
Overall Experience
The reviews paint a mixed picture of the company's performance, with one customer expressing disappointment and the other praising the excellent service received.
Initial Satisfaction
Both reviewers initially expressed satisfaction with the company's work, with one customer pleased with the bespoke sash windows installed six years ago and the other thrilled with the draft-free and rattle-free windows that ran smoothly.
Issues with After-Sales Service
However, the first reviewer's satisfaction was short-lived, as they encountered issues with flaking paint, deteriorating window ledges, and a warped/misaligned window. To make matters worse, they were told that the company would not visit to address these issues without an upfront 500 maintenance fee.
Exceptional Workmanship
On the other hand, the second reviewer was extremely pleased with the exceptional workmanship of the fitter, Dan, who demonstrated great attention to detail and went out of his way to ensure the customer's happiness.
Customer Recommendation
The two reviewers had opposing views on recommending the company, with the first reviewer finding it hard to recommend due to the poor after-sales service, while the second reviewer would not hesitate to recommend the company to everyone they meet.
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