Your happiness is our business.
At Carpet Connection, we pride ourselves on being a leading provider of quality flooring and carpet solutions for the domestic and commercial sectors. With over 35 years of experience and a growing, positive reputation, we are committed to providing professional, bespoke services to every client.
Our Story
Established over 35 years ago, our family-run business has grown to become a respected name in the flooring industry. Our commitment to customer satisfaction is at the heart of everything we do, and we're proud to have received the backing of the Office of Fair Trading and to be Registered Specialists of the Carpet Foundation.
Our Services
We offer a comprehensive range of services to ensure that your flooring needs are met with the highest level of expertise and care. From free consultations and design services to home measuring and fast installation, we cover every step of the process to ensure that you receive an unrivalled, bespoke service. Our experienced team of fitters and designers will work closely with you to understand your unique needs and preferences, providing a personalized service that exceeds your expectations.
Our Products
Our extensive product range includes carpets, laminate flooring, vinyl flooring, luxury vinyl tile flooring, wood flooring, artificial grass, beds, rugs, and more. We're proud to offer high-quality products from leading manufacturers, and our in-store design consultants are always on hand to help you make the right choice for your home or business.
Our Commitment
At Carpet Connection, we're dedicated to providing exceptional service, quality products, and competitive prices. We're proud members of The Carpet 1st 60 million National Buying Group, which enables us to pass on significant savings to our customers. Our commitment to customer satisfaction is unwavering, and we strive to build long-lasting relationships with every client.
Overall Impression
The overall impression from these reviews is extremely positive, with all reviewers giving 5-star ratings and expressing their satisfaction with the service they received from Carpet Connection.
Staff and Service
Many reviewers praised the staff at Carpet Connection, mentioning their friendly, professional, and helpful nature. Several staff members were mentioned by name, including Ollie, Martin, Sam, Chris, and Tyler, who were all described as knowledgeable, efficient, and courteous.
Quality of Work
The quality of the work carried out by Carpet Connection was consistently praised, with reviewers commenting on the excellent finish, attention to detail, and professionalism of the fitters. Many reviewers also mentioned the cleanliness and tidiness of the fitters, which was appreciated.
Product Range and Advice
Several reviewers praised the range of products available at Carpet Connection, and the helpful advice provided by the staff. The staff were able to advise on the best products for specific needs and budgets, and provided samples for reviewers to take home and consider.
Customer Service
The customer service provided by Carpet Connection was consistently praised, with reviewers commenting on the friendly, polite, and helpful nature of the staff. The staff were described as going above and beyond to help, and providing excellent after-sales service.
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