At SAM Cleaning, we are a family-owned business dedicated to providing exceptional carpet and upholstery cleaning services to our valued customers in Basingstoke and surrounding areas. Established in 2002, our team of fully trained and insured professionals has been delivering top-notch cleaning solutions for over 30 years.
Our Mission
Our mission is to provide complete customer satisfaction through excellent results and competitive pricing with no hidden extras. We pride ourselves on offering a personalized service, using modern cleaning technology and eco-friendly solutions that promote quick drying times and are safe for pets and children.
Our Services
We offer a comprehensive range of cleaning services, including:
- Carpet cleaning using hot water extraction and low-moisture methods
- Upholstery cleaning for sofas, chairs, and curtains
- Rug cleaning for delicate and specialized rug types
- Mattress cleaning for a deeper, healthier sleep
- Hard flooring cleaning and maintenance
What Sets Us Apart
We are proud to be Solutions (Cornwall) trained and certified, and have completed the British Standard Institute's PAS 86 standards. Our team is fully insured, and we offer a free survey and quote before commencing any work. Our honest-pricing policy is fully inclusive of labor, equipment, solutions, stain treatments, and VAT, ensuring our customers know exactly what they're getting.
Testimonials
Don't just take our word for it! Here's what some of our satisfied customers have to say:
- "As a family, we could not recommend Steve highly enough. We have been using Steve for all our carpet cleaning needs since 2013 and wouldn't use anybody else." - Vicky
- "I have been using SAM Cleaning for all carpet and floor maintenance for over 20 years. The standard of all work undertaken is always of a very high calibre and the prices are very reasonable." - Athena Commercial Cleaning Ltd
Customer Satisfaction
The customers have left overwhelmingly positive reviews for the cleaning services provided by Steve and SAM cleaning. The majority of the reviews mention the excellent service, professionalism, and attention to detail provided by Steve and SAM cleaning.
Quality of Service
The reviews highlight the effectiveness of the cleaning services in restoring carpets and upholstered furniture to their original state. Many customers have mentioned that their carpets and sofas looked like new again after the cleaning services. The customers have also praised Steve's knowledge and expertise in his profession.
Communication and Timeliness
All the reviews mention that Steve and SAM cleaning are reliable and punctual, with Steve always arriving on time to complete the cleaning services.
Equipment and Methodology
The reviews also mention the top-notch equipment used by SAM cleaning, which includes cold carpet washing, and the attention to detail Steve brings to every cleaning job.
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