Let us take care of your home.
Slater Plumbing & Heating is a family-owned and operated business with a proud history in Stoke-on-Trent. Founded by Nick Slater in 2009, we've built our reputation on providing a reliable, professional, and transparent service for all our clients' plumbing and heating needs. We are a Gas Safe registered business, holding the necessary qualifications and expertise to handle commercial, industrial, and domestic projects with confidence. Our commitment to quality workmanship and customer satisfaction is at the heart of everything we do.
We understand that plumbing and heating problems can be stressful and disruptive. That's why we strive to offer a stress-free experience from start to finish. Whether it's a simple repair or a complex installation, our team of skilled engineers will work efficiently and effectively to resolve your issue while keeping your property clean and tidy.
Our Services
At Slater Plumbing & Heating, we offer a comprehensive range of services to meet all your plumbing and heating needs. Our core expertise lies in installing and maintaining gas central heating systems, a crucial aspect of ensuring comfortable living conditions in any home.
We are specialists in boiler installation, repair, and servicing. We work with a variety of leading brands and models, ensuring we have the right solution for your specific requirements. Our engineers are trained to diagnose and fix common boiler problems such as low pressure, leaks, ignition issues, banging noises, and faulty thermostats. We also conduct thorough boiler services to ensure your appliance is operating safely and efficiently.
Beyond boilers, we provide a wide array of plumbing services, including:
- General Plumbing Repairs: From dripping taps and leaky pipes to blocked drains and faulty toilets, we can tackle any plumbing issue you may have.
- Bathroom Installations: We offer a complete bathroom refurbishment service, taking care of everything from design and planning to installation and finishing touches.
- Central Heating Repairs and Installations: We service and repair all types of central heating systems, ensuring you have reliable heat year-round.
- Landlord Gas Safety Checks: As a Gas Safe registered business, we can conduct essential safety checks on gas appliances for landlords, ensuring compliance with legal requirements.
At Slater Plumbing & Heating, we are dedicated to providing a customer-centric approach. We understand the importance of clear communication and strive to explain our work thoroughly, ensuring you feel informed and comfortable throughout the process. We work closely with you to understand your needs and budget, offering honest and competitive pricing without compromising on quality.
Overview of Reviews
This collection of reviews provides an overall positive assessment of Slater Plumbing and Gas, with the majority of customers expressing satisfaction with the service provided.
Positive Feedback
The majority of reviewers praised the efficiency, professionalism, and politeness of the Slater Plumbing and Gas team. Many customers mentioned that the work was completed quickly and to a high standard, with some even noting that the team went above and beyond to provide excellent service.
Negative Feedback
However, there were a few instances of negative feedback, with one customer expressing frustration with the company's communication and responsiveness. This customer had arranged for work to be done, but was not provided with clear instructions or a quote, leading to a poor experience.
Common Themes
Some common themes emerged from the reviews, including:
- Professionalism: Many customers praised the professionalism of the Slater Plumbing and Gas team, citing their politeness, friendliness, and attention to detail.
- Efficiency: Reviews frequently mentioned the speed and efficiency of the work completed, with some customers noting that the team worked quickly and effectively to resolve their issues.
- Quality of Work: The quality of work provided by Slater Plumbing and Gas was consistently praised, with customers expressing satisfaction with the standard of the work completed.
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