Empowering Homes with Efficient Heating Solutions
At Grant UK, we're dedicated to providing innovative, high-quality heating solutions that meet the evolving needs of homeowners and professionals alike. With a rich heritage spanning over 30 years, we've established ourselves as a leading manufacturer of oil boilers, air source heat pumps, hybrids, underfloor heating, aluminium radiators, cylinders, and solar thermal accessories.
Our Commitment to Excellence
Our commitment to excellence is reflected in our extensive range of products, designed to provide efficient, reliable, and sustainable heating solutions for homes across the UK. We're constantly innovating and investing in research and development to ensure our products meet the highest standards of performance, safety, and environmental sustainability.
Products and Services
Our product portfolio is designed to cater to the diverse needs of homeowners and professionals. We offer:
- Oil Boilers: Our range of oil-fired boilers is designed to provide efficient and reliable heating solutions for homes.
- Air Source Heat Pumps: Our air source heat pumps offer a sustainable and efficient way to heat homes, reducing carbon emissions and energy bills.
- Hybrids: Our hybrid systems combine the benefits of different heating technologies to provide flexible and efficient heating solutions.
- Underfloor Heating: Our underfloor heating systems provide a comfortable, efficient, and cost-effective way to heat homes.
- Aluminium Radiators: Our range of aluminium radiators offers a stylish, efficient, and sustainable way to heat homes.
- Cylinders: Our cylinders are designed to provide efficient and reliable hot water solutions for homes.
- Solar Thermal Accessories: Our solar thermal accessories enable homeowners to harness the power of solar energy to heat their homes.
Support and Resources
At Grant UK, we're committed to providing comprehensive support and resources to homeowners and professionals. We offer:
- Product Support: Our dedicated team provides technical support and guidance to ensure our products are installed and maintained correctly.
- Register a Product: Homeowners can register their products online, ensuring they receive important updates and maintenance reminders.
- Find an Installer: Our network of approved installers provides homeowners with a trusted and reliable way to find a qualified installer in their area.
- Extended Warranties: We offer extended warranties on our products, providing homeowners with added peace of mind.
- ServicePlan: Our ServicePlan provides homeowners with a comprehensive maintenance package, ensuring their heating system is always running efficiently.
Education and Training
We're committed to education and training, providing professionals with the knowledge and skills required to install, maintain, and repair our products. Our Training Academy offers a range of courses, including product training, industry qualifications, and Continuing Professional Development (CPD) seminars.
Grant Boilers: A Mixed Bag of Experiences
Poor Product Quality and Customer Service
Many reviewers have expresssed disappointment and frustration with Grant boilers, citing issues with product quality, reliability, and customer service. Some common complaints include boilers breaking down frequently, poor customer service, and a lack of support from the company. Some reviewers have reported being left with faulty boilers and being charged for repairs or replacements.
Availability and Stock Issues
Some reviewers have mentioned difficulties in purchasing Grant boilers, citing constant stockouts and unavailability of certain models. This has led to frustration among engineers and customers alike.
Technical Issues and Lack of Support
Several reviewers have reported technical issues with their Grant boilers, including problems with heat pumps, oil boilers, and combi boilers. Some have expressed disappointment with the company's lack of support, including unresponsive customer service and a lack of assistance with repairs.
Positive Experiences
On the other hand, a few reviewers have reported positive experiences with Grant boilers, citing excellent customer service, helpful technical support, and reliable products. Some have praised the company's hybrid air source heat pump range and have had positive experiences with their boilers.
Installer Issues
Some reviewers have mentioned issues with installers, citing poor workmanship, lack of knowledge, and unreliability. This has led to additional problems with the boilers and frustration among customers.
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