Perfect Service a Breath of Fresh Air
At Aura Heating, we are proud to be the South's favourite heating experts, providing top-notch services to homeowners across Hampshire, Surrey, Dorset, Sussex, Berkshire, South London, and surrounding areas. With over 15 years of experience, our team has grown year-on-year, and we're committed to delivering exceptional service, quality, and reliability to our customers.
Our History
Established in 2005, Aura Heating has been helping customers with their heating and plumbing needs. We've built a reputation for being friendly, reliable, and local experts in our field. Our dedication to excellence has earned us a loyal customer base, and we continue to grow and expand our services to meet the evolving needs of our customers.
Our Services
We offer a comprehensive range of services, including new boiler installations, boiler servicing, repairs, and maintenance. Our team of experts is trained to provide efficient and affordable solutions for all your heating needs. We understand the importance of keeping your home warm and cozy, which is why we offer flexible care plans, grants, and financing options to make our services accessible to everyone.
Our services include:
- New boiler installations
- Boiler servicing and maintenance
- Boiler repairs and breakdown cover
- Heat pump installations and maintenance
- Care plans and grants
- Financing options
Why Choose Aura Heating?
At Aura Heating, we pride ourselves on our exceptional customer service, competitive pricing, and high-quality workmanship. Our team is dedicated to providing a hassle-free experience, from initial consultation to installation and aftercare. We're committed to helping homeowners manage their heating and hot water efficiently, reliably, and affordably.
Our Partners
We're proud to partner with reputable suppliers and manufacturers to bring our customers the best products and services. Our partners share our values of quality, reliability, and customer satisfaction, ensuring that our customers receive the best possible solutions for their heating needs.
Overall Review Summary
Positive Experience with Aura Heating
The majority of customers have reported a positive experience with Aura Heating, praising the company's professionalism, excellent communication, and high-quality workmanship. Many reviewers have expressed their satisfaction with the installation of new boilers, heating systems, and solar panels, highlighting the courtesy and efficiency of the technicians.
Complaints about Driving and Workmanship
However, a few customers have expressed dissatisfaction with the company's driving and workmanship. One reviewer had a negative encounter with a technician's driving skills, while another reviewer experienced shoddy workmanship and poor communication.
Customer Service and Communication
Aura Heating's customer service and communication have been praised by many reviewers, highlighting the company's prompt responses, clear guidance, and friendly staff. The company's communication has been described as "thorough" and "informative."
Technicians and Engineers
Many reviewers have praised the company's technicians and engineers, describing them as "friendly, " "professional, " and "knowledgeable." The technicians have been commended for their attention to detail, tidiness, and ability to explain complex systems in a clear and concise manner.
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