Exceeding Expectations, One Piece at a Time
At Markethill Joinery Works, we take pride in being one of the most reputable manufacturers of bespoke furniture in Northern Ireland, with over 40 years of experience in the design and manufacturing of bespoke stairs, windows, and doors. Our team of skilled craftsmen has mastered the art of traditional woodworking techniques, combined with modern machinery, to produce high-quality wooden products that exceed our customers' expectations.
Our Services
We offer a wide range of services, including the design and manufacture of bespoke stairs, doors, windows, and other products. Our doors are made to our customers' individual requirements, with all styles and specifications catered for, from simple softwood ledged and boarded internal doors to magnificent front doors. Our windows are custom-made to meet our customers' individual requirements, with all styles and specifications catered for, including traditional casement, box sliding sash, and stormproof casement windows.
Our Expertise
Our expertise extends to the design and manufacture of bespoke staircases, with our team of skilled craftsmen working closely with our customers to create unique and personalized staircases that add a "wow" factor to any home. We also manufacture wooden gates, skirting, architrave, any type of machine timber, and internal door frames to whatever design you require.
Our Commitment
At Markethill Joinery Works, we are committed to providing exceptional quality, craftsmanship, and customer service. We invest in specialized equipment to ensure that our products meet the highest standards of quality, and we take pride in our ability to exceed our customers' expectations.
Our Customers
Don't just take our word for it - our customers rave about our products and services. "We are delighted with our new staircase, the quality of the product and the workmanship are excellent. We have been able to create a very personal and unique staircase adding a 'wow' factor to our home!" - James Davidson. "I am delighted with my solid oak door. It has made a genuine difference to the front of our house. I would definitely recommend Noel." - David Craig.
Poor Customer Service Experiences
Unreliability and Lack of Communication
The reviewers, Sharon Winter and Daniel Murray, expressed their disappointment and frustration with the company's poor customer service. Both reviewers reported experiencing unresponsiveness from the company, with no follow-up or communication after initial interactions.
Failures in Quotation and Booking Processes
Sharon Winter mentioned that she measured up windows and waited for a price quote, but never received a response. Similarly, Daniel Murray agreed on a price, but after that, the company stopped responding to his calls, messages, and texts.
Overwhelming Negative Sentiment
The reviewers' experiences are filled with negativity, with both giving the company a 1-star rating. The overall tone of the reviews conveys a sense of frustration and mistrust, with the reviewers warning others against using the company's services.
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