We're committed to your satisfaction - YOUR SATISFACTION GUARANTEED
At Burnley Carpets & Interiors, we take pride in being the premier destination for all your flooring needs in Burnley, Lancashire. Our commitment to delivering exceptional quality, unbeatable prices, and exceptional customer service has earned us a reputation as the go-to destination for carpets, laminate flooring, vinyl, and furniture.
Our Story
Our showroom, located in the heart of Burnley, showcases an extensive range of products from leading manufacturers. Our experienced and friendly advisors are always on hand to offer expert guidance, ensuring that you find the perfect flooring solution to suit your unique needs and budget. We understand that choosing the right flooring can be a daunting task, which is why we strive to make the process as seamless and enjoyable as possible.
Our Services
At Burnley Carpets & Interiors, we offer a comprehensive range of services designed to cater to your every flooring need. From carpets to laminate flooring, vinyl, and furniture, our product range is carefully curated to provide you with the best possible options. Our experienced installation team is dedicated to providing a hassle-free installation experience, ensuring that your new flooring is fitted to perfection.
Why Choose Us
Our commitment to our customers is simple: we guarantee your satisfaction. We understand that finding the perfect flooring solution can be overwhelming, which is why we offer a free consultation and quote on request. Our experienced advisors will work closely with you to understand your unique requirements, providing personalized guidance and recommendations to ensure that you find the perfect flooring solution.
Our Promise
At Burnley Carpets & Interiors, we are dedicated to delivering exceptional quality, unbeatable prices, and exceptional customer service. We take pride in being the best in the business, and we're committed to ensuring that every customer leaves our showroom feeling satisfied and delighted with their purchase.
Overview of Customer Reviews
The reviews of Burnley Carpets & Interiors (BC&I) are overwhelmingly positive, with customers praising the store's staff, product range, and service.
Positive Experiences
The majority of customers have reported excellent experiences at BC&I, citing the helpful and knowledgeable staff, competitive pricing, and wide range of products available. Many customers have praised the store's owner, Mr. Amin, for his helpfulness and courteous nature. The fitting service has also received high praise, with many customers reporting that the fitters were hardworking and efficient.
Range of Products
BC&I offers a wide range of products, including carpets, laminate, vinyl, LVT, and furniture (such as beds, wardrobes, and sofas). Customers have appreciated the variety of options available, and the staff's ability to provide sound advice on choosing the right product for their needs.
Customer Service
The customer service at BC&I has been consistently praised, with customers reporting that the staff are friendly, polite, and professional. The staff have been commended for their honesty, with one customer reporting that they were refunded a misquoted amount without being asked.
One Negative Experience
However, one customer has reported a negative experience, citing a dispute over a sofa that was delivered in a dirty condition. The customer alleged that the owner of the business lied to them about the condition of the sofa.
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