Restoring the past, preserving the future
Who we are
Woods is a trusted purveyor of stylish, high-quality furniture and home accessories. Established in the heart of Dorset, we have two spacious showrooms where you can explore the latest trends in contemporary furniture and discover unique homeware treasures.
Our passion
We are passionate about helping you create a beautifully curated living and dining space that reflects your individual style. Our friendly and knowledgeable staff are always on hand to offer helpful advice on everything from choosing the perfect dining set to creating a sustainable home.
Our services
At Woods, we offer:
1. Inspiration and Design
- Free consultations to discuss your design vision and space requirements.
- Inspirational mood boards and product recommendations.
- Personalized furniture plans and layout designs.
2. Quality Furniture & Homeware
- Wide selection of contemporary and classic furniture pieces for every room.
- Wide range of home accessories, candles, and lighting to personalize your space.
- Bespoke furniture options to match your unique needs and preferences.
3. Exceptional Customer Service
- Personalized shopping experience tailored to your individual needs.
- Expert knowledge of product specifications and materials.
- Flexible financing and delivery options.
4. Sustainability & Expertise
- Commitment to sustainable and ethical practices.
- Extensive knowledge of high-quality brands and materials.
- Expert advice on creating a comfortable and stylish home.
Why choose Woods?
- Established and reputable business with a proven track record.
- Wide selection of quality products to choose from.
- Personalized and attentive customer service.
- Commitment to sustainability and ethical practices.
- Convenient location and ample parking.
Overview of Woods Furniture Reviews
Woods Furniture, a traditional furniture store, has received a mixed bag of reviews from customers. While some customers have had a positive experience, others have reported poor quality products, bad customer service, and a lack of empathy.
Product Quality Issues
Some customers have reported issues with the quality of the products sold by Woods Furniture. Complaints include chairs collapsing, poor quality metal, and rusted frames. These issues have led to injuries and damage to property.
Customer Service Issues
Several customers have expressed dissatisfaction with the customer service provided by Woods Furniture. Complaints include a lack of communication, unhelpful staff, and a lack of empathy when dealing with customer complaints.
Delays and Cancellations
Some customers have reported experiencing delays in delivery or cancellations of orders. One customer reported waiting for over 5 months for their furniture to be delivered.
Positive Experiences
On the other hand, some customers have reported positive experiences with Woods Furniture. They have praised the helpful and knowledgeable staff, the wide selection of furniture, and the quick and easy ordering process.
Staff
Some staff members, such as Phil, Scott, Lena, and Emily Griffiths, have been praised for their excellent customer service and helpfulness.
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