Where Every Sofa is a Work of Art
Welcome to The Window Company (Contracts) Ltd, one of the South East's leading commercial window, door, and curtain walling installers. We are experts in our field, and as an independent company, we can recommend the best products for any application, whether it's in PVC-U, aluminum, or timber. Our close links with the UK's biggest and most successful fabricators ensure that our clients always benefit from quality products at competitive prices.
We've grown rapidly over the past 20 years, but we remain a proud family business dedicated to delivering the very best service to both clients and residents. Our team of project managers, surveyors, fitters, and administrators are committed to providing a great service to our clients and residents. With a full raft of quality accreditations, including Constructionline, CHAS, and Safecontractor approval, we work almost exclusively in the commercial sector, with expertise in social housing, education, healthcare, and conservation.
Our Services
We supply and install windows, doors, and curtain walling systems in PVC-U, timber, and aluminum. Our focus is on building long-term relationships with our clients, and we achieve this by combining exceptional efficiency with real value for money. Attention to detail, pride in our reputation, and a modern dynamic approach set us apart from our competition.
Our Commitment
We're committed to delivering the highest quality of service on every single contract. We're proud to be award-winning installers, and our commitment to excellence is reflected in our numerous accolades, including being named Installer of the Year at the prestigious Glass and Glazing Awards no less than three times. We work closely with the GGF, FENSA, and the Fenestration Apprenticeship Trailblazer Group to continually drive up standards in the industry.
Unsatisfactory Customer Service and Performance
Several customers have expressed their disappointment with the company, Installsure. Lee West and Henry Cooper, both gave the company 1-star ratings, citing issues with the company's customer service and overall performance. Lee West specifically mentioned that the company takes money from customers for insurance policies but never provides cover when issues arise. He also mentioned that the company has a 93% bad review rating on Trustpilot.
Positive Experiences with Installation
On the other hand, Linda Robson, Paula Lou, and Elaine Davis shared positive experiences with the company. Linda Robson and Paula Lou both gave 5-star ratings, praising the installation service and professionalism of the installers. Elaine Davis mentioned that the company fitted new doors at her property a few years ago and provided excellent customer service, even after the guarantee period had expired.
Negative Experiences with Driver Conduct and Business Practices
Niamh O'Leary, however, had a negative experience with the company's driver, stating that one of the company's drivers cut off her car at a roundabout and was aggressive. She also mentioned that the company avoids paying for parking.
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