Develop a scene that you will feel wonderful in!
Welcome to Peter Jackson Carpets & Flooring, a family-run business that has been serving the Teesside area since 1974. For over 45 years, we have built a reputation for providing exceptional customer service, expert advice, and an unbeatable selection of high-quality flooring and carpets.
Our Mission
At Peter Jackson Carpets & Flooring, our mission is to provide our customers with a unique and personalized shopping experience. We understand that every home is different, and that's why we offer a vast range of flooring and carpet options to suit every style and budget. Our team of experts is dedicated to helping you find the perfect solution for your home, whether you're looking to revamp a single room or renovate your entire property.
Services
We offer a comprehensive range of services, including:
- Amtico Flooring: Our showroom features a stunning display of Amtico flooring, including unique designs such as Basket Weave, Herringbone, and Pleated. Our experts can help you choose the perfect Amtico flooring to match your style and budget.
- Carpet Collection: Our carpet collection features a wide range of styles and materials, including patterned, coloured, and textured carpets. Our team can help you find the perfect carpet to suit your needs and preferences.
- Expert Advice: Our team of experts is always available to provide expert advice and guidance on choosing the right flooring and carpet for your home.
- Maintenance and Installation: We offer professional installation and maintenance services to ensure that your new flooring and carpet look and feel great for years to come.
Our Principles
At Peter Jackson Carpets & Flooring, we pride ourselves on our commitment to excellence and customer satisfaction. Our core principles include:
- High-quality products, service, and maintenance
- Top-flight customer service
- In-depth product consultation
- Great choice and value for money
- Unique designs and styles to suit every home and budget
Visit Us Today
If you're looking for expert advice, great choice, and value for money, visit our showroom today. Our friendly and knowledgeable team is always happy to help you find the perfect flooring and carpet solution for your home.
Customer Reviews of Peter Jackson's Carpets and Flooring
Excellent Service and Quality Products
The majority of customers have praised Peter Jackson's Carpets and Flooring for their exceptional service, high-quality products, and attention to detail. Many reviewers have mentioned the helpful and informative nature of the staff, particularly Peter, who has been described as knowledgeable, friendly, and professional.
Positive Experiences
Several customers have praised the company's ability to exceed expectations, with one reviewer stating that they were "delighted with the end result" of their flooring installation. Others have appreciated the use of CGI type images to visualize the final product, which added to their overall positive experience.
Fitting and Installation
The fitters, including Nigel, have been commended for their excellent workmanship and professionalism. The installation process has been described as "perfect" and "thorough, " with customers praising the final result and the transformative impact it has had on their homes.
Negative Experiences
However, a few customers have expressed disappointment and frustration with their experiences. Some have been let down by the shop's contradictory opening hours, leading to wasted journeys. Others have reported poor customer service, including unhelpful staff and a lack of interest in their needs.
Issues with Communication and Fitting
A few customers have experienced issues with communication and fitting, including delays and unfinished work. One reviewer was left feeling frustrated and disappointed with the company's response to their concerns.
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