Where Quality Costs Less Than You Think
At Herron Windows and Conservatories, we are a well-established business with a proud reputation in the fenestration industry. Since our establishment in 1992, we have completed thousands of installations throughout Derbyshire, Nottinghamshire, Staffordshire, Warwickshire, and Snowdonia. Our ethos has always been to offer a high level of customer care and aftersales, ensuring our customers have complete peace of mind. This, coupled with our long product guarantees, makes for happy and satisfied clients.
We employ experienced, skilled tradesmen and staff members, so you can be assured of attention to detail and total consideration for you and your property while we complete your installation. Our showroom houses 10 conservatories, windows, and doors of all designs, colors, and configurations you might want in a product, with a no-obligation free quote for any interested customer.
Our Services
We offer a wide range of products and services, including:
- Quality windows with a choice of finishes and window furniture
- A wide range of quality doors with a choice of finishes and furniture
- Many different styles and sizes of conservatories to choose from
- High-quality furniture to complement your conservatory
- Soffits and fascias that can make a huge difference to the appearance of your property
- Bespoke home offices for those who work from home
Our Commitment
Our commitment to you is to provide exceptional quality products, expert installation, and unparalleled customer service. We strive to ensure that our customers are completely satisfied with their purchase and installation. Our mission statement is "Where Quality Costs Less Than You Think, " and we stand by this promise.
Our History
Herron Windows (UK) Limited was formed in 1992 by its current Directors, N.J. Edwards and D.T. Burgess. We initially employed a staff of just six people operating from a single factory unit in Hawkins Lane, Burton-on-Trent. Over the years, we have expanded to occupy two factory units, including a 3,500 square foot "Conservatory Village" featuring 10 full-sized conservatories to view in air-conditioned comfort. Today, we supply close to 5,000 products per year, including over 300 conservatories.
Quality and Workmanship
The quality of the windows and the workmanship of the fitters are praised by many reviewers. The staff who fitted the windows are described as "good", "professional", and "hardworking". The finished products are also commended, with reviewers noting that they are "pleased" and "extremely happy" with the results.
Communication and Organisation
However, there are some issues with communication and organisation within the company. Some reviewers experienced delays, mistakes, and poor communication from the office staff. One reviewer had to wait four weeks for their windows to be completed due to mistakes and miscommunication. Another reviewer experienced poor communication and had to deal directly with the builders.
Customer Service
Some reviewers praised the customer service, noting that the staff were "helpful", "professional", and "friendly". However, others experienced poor customer service, with one reviewer noting that the manager was unhelpful and had an "attitude".
Recommendations
Many reviewers would recommend Herron Windows to others, praising their quality and workmanship. However, some reviewers expressed disappointment and frustration with the company's communication and organisation.
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