Experience the Art of Flooring Luxury
At Archway Carpets, we are a family-run business with over 35 years of experience in providing high-quality carpet and flooring solutions to the people of Woodbridge and beyond. Our team, led by father and son duo Graham and Darrell Smith, take pride in delivering exceptional customer service and ensuring that every customer receives their very own flooring luxury.
Our Services
We offer a comprehensive range of services to cater to all your carpet and flooring needs. From our free in-home consultation service to our expert installation team, we ensure that every stage of the process is hassle-free and efficient. Our services include:
- In-Home Consultation Service: Our experts will visit your home to measure and advise on the best carpet and flooring options for your budget and requirements.
- Vinyl Commercial Flooring: We offer a range of vinyl commercial flooring options for businesses and commercial properties.
- Remnant Service: We have a selection of remnant carpets available at discounted prices.
- Artificial Grass: Our artificial grass options are perfect for gardens, schools, and sports facilities.
- Dementia Friends Service: We are proud to support the Dementia Friends initiative and offer specialized services for those living with dementia.
Our Story
Archway Carpets was founded in 1984 by Graham Smith, and his son Darrell joined the business in 2010. Together, they have built a reputation for excellence in customer service and flooring expertise. Our team is dedicated to providing a personalized service that ensures every customer receives the perfect carpet or flooring for their home or business.
Our Values
At Archway Carpets, we are committed to delivering exceptional customer service, technical expertise, and design knowledge to ensure that every customer receives their very own flooring luxury. We take pride in our family-run business and strive to build long-term relationships with our customers.
Testimonials
Don't just take our word for it! Here's what some of our satisfied customers have to say about our services:
- "With many thanks for efficient service" - Mrs E, London.
- "We are pleased with the carpets!" - Mr H, Framlingham.
- "Thank you for an excellent job - we are delighted" - Mr S, Brandeston.
Excellent Customer Service and Quality Products
The majority of reviewers praised Archway Carpets for their exceptional customer service, knowledgeable staff, and high-quality products. Many reviewers mentioned the helpfulness and professionalism of the staff, particularly Darrell, who was often mentioned by name.
Quality of Products and Fitting
Reviewers were extremely satisfied with the quality of the carpets and flooring they purchased from Archway Carpets. The fitting service was also praised, with many reviewers mentioning the efficiency, tidiness, and politeness of the fitters.
Personalized Service and Local Knowledge
Several reviewers appreciated the personalized service they received from Archway Carpets, including home visits and tailored advice on product selection. The local knowledge of the staff was also seen as an advantage, particularly for customers with specific requirements.
Timely Delivery and Installation
Many reviewers mentioned the timely delivery and installation of their flooring, with some even receiving their installations ahead of schedule.
Professionalism and Reliability
The staff at Archway Carpets were consistently praised for their professionalism, reliability, and courteousness. Reviewers felt confident in the quality of the products and services provided.
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