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Where customer satisfaction is our top priority

Master Plumb is a trusted Sheffield-based company offering a comprehensive range of plumbing and gas services to residential and commercial clients. With over ten years of experience in the industry, we are committed to providing our customers with professional, reliable solutions to all their plumbing and heating needs.

Our Team and Expertise

Master Plumb is headed up by Karl Murray, a qualified and Gas Safe-registered engineer (Gas Safe number 522111) with extensive knowledge and experience in both residential and commercial plumbing. Our team of skilled and qualified engineers share his dedication to providing exceptional customer service and meticulous workmanship.

New Boiler Installation

We expertly install a wide range of new boilers and heating systems to meet your individual needs. Our engineers are Gas Safe-certified and hold advanced installer status for reputable brands like Worcester Bosch and Vaillant. We can help you choose the right boiler for your home and answer all your questions related to the process.

Boiler Service & Repair

We provide comprehensive boiler servicing and repairs to keep your heating system running efficiently and effectively. Our services include annual servicing, repairs for all common issues, and emergency call-outs.

Gas Appliances

We install, service, and repair gas appliances, including boilers, ovens, fires, and hobs. Our engineers are certified to work on all major gas appliances and can ensure your safety and peace of mind.

Bathrooms

We design and install high-quality bathrooms, tailoring the project to your individual needs and preferences. Our experienced team can handle all aspects of the project, from initial planning and design to installation and completion.

Safety Certificates

We provide landlords and homeowners with safety certificates for gas appliances, ensuring your peace of mind and compliance with regulations.

Additional Services

We also offer a range of other services, including the repair and installation of taps, toilets, and radiators.

Our Commitment

Master Plumb is committed to providing our clients with:

  • Professionalism: We are punctual, courteous, and respectful of your home.
  • Quality: We use high-quality materials and workmanship to ensure lasting solutions.
  • Communication: We keep you informed throughout the process and answer your questions promptly.
  • Transparency: We provide clear and concise estimates and pricing.
Reviews
Positive: The positive reviews highlight the exceptional customer service, high-quality workmanship, and competitive pricing offered by Masterplumb.

Overview of Masterplumb Reviews

The collective reviews of Masterplumb demonstrate exceptional service, professionalism, and quality workmanship. The reviews emphasize the importance of customer satisfaction, with many reviewers highlighting the friendly and approachable nature of the team.

Positive Aspects

Customer Service

The reviewers consistently praise the exceptional customer service received from Masterplumb. Many mention the politeness, professionalism, and helpfulness of the team, particularly Josh Penny and Josh Whitefield.

Workmanship

The quality of the work carried out by Masterplumb is universally praised. Reviewers highlight the attention to detail, cleanliness, and tidiness of the work site, as well as the efficient completion of jobs.

Competitive Pricing

Several reviewers mention the competitive pricing offered by Masterplumb, which has contributed to their high level of satisfaction.

Negative Aspects

NONE

Conclusion

Based on the collective reviews, Masterplumb has consistently demonstrated exceptional service, quality workmanship, and competitive pricing. These factors have led to a high level of customer satisfaction and loyalty, with many reviewers recommending the company to others.

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