Transforming spaces, enhancing lives.
At CWG Choices Ltd., we are the UK's largest window and door manufacturer to the trade. Our extensive product range includes high-quality windows, doors, conservatories, and roof systems, all designed to provide exceptional energy efficiency, security, and style.
Our History
CWG Choices Ltd. has built a reputation for excellence in the window and door industry. Our commitment to quality, innovation, and customer satisfaction has earned us a loyal customer base across the UK. Our state-of-the-art manufacturing facilities, combined with our experienced team, ensure that we consistently deliver high-quality products that exceed our customers' expectations.
Our Products
Our extensive product range includes:
- Windows: From traditional styles to modern contemporary designs, our windows are available in a range of materials, including PVCU, Aluminium, Timber, and Alu-Clad. Our windows are designed to provide exceptional energy efficiency, security, and style.
- Doors: Our doors are designed to complement any entrance, with high-security features as standard. Our range includes single, double, stable, and composite doors, as well as smooth sliding patio and bi-folding door ranges.
- Conservatories, Orangeries, and Garden Rooms: Our conservatories, orangeries, and garden rooms are designed to provide extra living space, while adding value to your home. Our range includes Victorian, P-shaped, and Bespoke conservatories, as well as roof systems and lanterns.
Our Installer Network
Our national network of trusted 'Choices' Installers cover the UK, providing product advice, quotations, and a professional fitting service with after-sales care. Our installers are selected to supply 'Choices' windows and doors to consumers, ensuring a reliable and quality service.
Why Choose CWG Choices Ltd.?
At CWG Choices Ltd., we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Our extensive product range, combined with our experienced team and national installer network, ensures that we consistently deliver high-quality products and exceptional customer service.
Customer Service Issues
Several reviewers have expressed dissatisfaction with the customer service provided by CWG. Issues ranged from unresponsiveness to emails and phone calls, to dismissive and unhelpful representatives. Some reviewers reported being ignored or dismissed when attempting to address issues with their products.
Product Quality Concerns
A number of reviewers reported issues with the quality of CWG's products, including faulty windows and doors, gaps between windows and frames, and misaligned frame parts. In some cases, these issues were not adequately addressed by the company, leading to prolonged periods of inconvenience for customers.
Aftercare Support Lacking
Multiple reviewers noted that aftercare support from CWG was either non-existent or severely lacking. Customers reported difficulty in getting help with issues or queries, and some were left feeling ignored or dismissed.
Staff and Delivery Experience
However, one reviewer had a positive experience with the CWG staff, reporting that they were friendly, helpful, and happy.
Quality of Products
A few reviewers reported being happy with the quality of CWG's products, citing excellent window and door choices with high-quality materials.
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