Trust our expertise to keep you warm and comfortable all year round!
Heating Advisory Services is a family-owned business providing friendly, reliable, and professional heating and plumbing services throughout the Yorkshire region for over 25 years. Our team of experts specialise in the design and installation of gas, oil, and LPG heating systems, and our continuous commitment to training and development ensures we provide our customers with the latest innovations in renewable energy products, including solar and ground source heating systems.
Our Services
From new bathrooms to underfloor heating, from replacement boilers to complete systems, we work closely with our customers to deliver heating and plumbing solutions tailored to you, your family, or your business. Whether domestic, commercial, or industrial, we give advice you can trust, expertise you can rely on, and a personal service second to none. Our services include central heating installations, boiler repairs, servicing, and maintenance, as well as the installation of solar power and testing and repairs of heating systems and equipment.
Our Expertise
Our gas engineers are gas safety registered and will travel across Pontefract and the Yorkshire region to ensure your boiler breakdown is repaired or your new heating system has been safely installed. We use state-of-the-art diagnostic equipment to find the source of your heating or plumbing problems and fix them fast. Our team is dedicated to providing the highest level of expertise and customer service, ensuring that our customers receive the best possible solutions for their heating and plumbing needs.
Our Products
We offer a range of boilers and heating systems from leading manufacturers, including Worcester, Grant UK, Firebird, Vaillant, and Viessmann. Our products include high-efficiency condensing boilers, solar panels, and ground source heating systems. We only recommend the best quality products and pride ourselves on our ability to provide bespoke heating solutions tailored to our customers' specific needs.
Customer Experiences with Boiler Repairs
Unreliability and Poor Communication
Several customers have reported poor experiences with this company, citing issues with reliability and communication. One customer, Gillian Wilson, reported that her 85-year-old mother was left without heat for two days after a broken boiler, despite being told an engineer would visit. The company failed to show up and didn't even have the courtesy to inform them.
Another customer, Glynn Pearson, had a similar experience, waiting for a boiler engineer that never showed up, with no courtesy call or explanation.
Questionable Business Practices
Gillian Wilson also reported that after leaving a negative review, the company challenged her review and implied that they would only send an engineer if she deleted her review. This was seen as unethical and led to a complete loss of trust in the company.
Positive Experience
On the other hand, Bethany Walker reported a positive experience with the company, praising Sam for his helpful and non-patronizing service when fitting a new thermostat.
Cold Calling Controversy
Graham Lewis reported being cold-called by someone claiming to be from the company, but the company owner denied any involvement.
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