Experience the Best, with Unparalleled Service
At the Carpet Mill Bury, we are committed to providing our customers with the finest quality flooring products and exceptional service. With over 10 years of experience in the flooring industry, we have established ourselves as one of the largest and most trusted flooring specialists in the area.
Our Story
The Carpet Mill Bury is a family-run business, boasting three generations and 50 years of combined experience in the flooring industry. Our knowledgeable and helpful team is dedicated to providing expert advice and unparalleled service to our clients. We take pride in our ability to cater to every style and budget, offering a wide range of flooring products from leading manufacturers at competitive prices.
Our Services
We offer a comprehensive range of flooring services, including carpet supply and fitting, vinyl flooring, laminate flooring, artificial grass, and commercial flooring solutions. Our commercial sector experts specialize in providing high-quality branded flooring that focuses on safety and durability, ideal for hotels, offices, schools, nursing homes, student accommodations, and retail outlets. Additionally, we provide a free no-obligation measuring service, available throughout the week, during the day or evening.
What Our Clients Say
We are proud of the exceptional service we provide, as demonstrated by the testimonies of our satisfied clients. From landlords to landscapers, our clients appreciate our commitment to quality, affordability, and expertise. We strive to build long-term relationships with our clients, ensuring their flooring needs are always met with excellence.
Why Choose Us
There are many reasons why the Carpet Mill Bury stands out from the competition. Our family-run business ensures a personal touch, coupled with our low-price promise, guarantees our clients receive the best value for their money. Our team of expert fitters offers a next-day fitting service, ensuring minimal disruption to our clients' daily lives. With a wide range of flooring products and services, we are confident that we can meet the unique needs of every client.
Overview of Customer Reviews
The majority of customers have expressed high satisfaction with their experiences at The Carpet Mill, praising the quality of the carpets, prompt service, and excellent customer service.
Positive Aspects
- High-quality products: Many customers have praised the quality of the carpets and flooring products offered by The Carpet Mill.
- Excellent customer service: Customers have commended the friendly and helpful staff, with some mentioning specific staff members who went above and beyond to ensure their satisfaction.
- Competitive pricing: Several customers have mentioned that the prices offered by The Carpet Mill are competitive and reasonable.
- Efficient and prompt service: Many customers have praised the prompt and efficient service, with some mentioning that their installations were completed quickly and to a high standard.
Negative Aspects
- Poor customer service: A few customers have expressed disappointment with the service they received, citing a lack of interest from the staff and feeling ignored.
- Disorganization and lack of communication: Some customers have experienced issues with measurements and installations, including no-shows and lack of communication from the company.
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