Store Smarter, Not Harder
At Flexistore, we pride ourselves on providing convenient, flexible, and hassle-free storage solutions to students, businesses, and domestic customers across the UK. With storage centers located in Aberdeen, Edinburgh, Glasgow, and Manchester, we offer a range of services tailored to meet the unique needs of our clients.
Our Services
We understand that each of our clients has different storage requirements, which is why we offer a variety of services to cater to their needs. Our storage solutions include:
- Student Storage: Designed specifically for students, our student storage service provides a convenient and affordable way to store your belongings during the academic year.
- Business Storage: Our business storage solutions are designed to help businesses manage their inventory, documents, and equipment efficiently.
- Records Management: Our records management service helps businesses to securely store and manage their important documents and records.
- Warehousing: Our warehousing services provide a secure and convenient way to store goods and inventory.
- Pallet Storage: Our pallet storage service is designed for businesses that need to store large quantities of goods on pallets.
- Domestic Storage: Our domestic storage solutions provide a convenient and secure way to store household items, furniture, and other personal belongings.
How It Works
What sets us apart from traditional self-storage companies is our mobile storage service. We deliver a secure storage vault to your doorstep, where you can load your belongings at your convenience. Once loaded, we collect the vault and store it in one of our secure warehouses. When you need your belongings back, we deliver the vault back to your doorstep.
Why Choose Flexistore
Our mobile storage service is designed to provide you with flexibility and convenience. With Flexistore, you don't need to worry about renting a van or borrowing a friend's car to transport your belongings to a storage facility. We come to you, making it easier and more convenient to store your items. Our storage solutions are also designed to save you time and money, with our mobile storage service capable of saving you up to 75% of your time compared to traditional self-storage methods.
Customer Experience
The overall customer experience with Flexistore has been a major letdown for some customers. The process of maintaining stored items is efficient, but the rest of the experience is marred by poor customer service, rude staff, and inefficient communication.
Poor Customer Service
Some customers have reported condescending and mannerless treatment by Flexistore staff. Phone calls are often met with snarky tones and disregard for customer concerns. Customers have been cut off mid-call, and staff seem to be uninterested in resolving issues.
Inefficient Communication and Scheduling
Pickup and delivery times are not scheduled with specific times, leaving customers uncertain and vulnerable to surprise deliveries. Customers may receive calls with short notice, and failure to receive deliveries may result in additional charges.
Charging System Issues
The charging system has been criticized for its lack of transparency. Customers are not notified of additional charges, and payments are taken without warning. This can lead to unexpected charges on credit cards.
Positive Experiences
On the other hand, some customers have reported positive experiences with Flexistore. The price is considered reasonable, and the service can be perfect. The crew can be extremely nice, gentle with items, and accommodating.
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