Illuminating the World, One Light at a Time.
At Sedna Lighting, we are a pioneering European manufacturer and distributor of LED lighting and luminaires for the global market. With a strong focus on commercial and industrial applications, as well as bespoke signage, exhibition, and OEM product lines, our innovative portfolio of British-designed products caters to a wide range of industries and environments. From warehouse lighting and office lighting to accent applications, our comprehensive range of LED luminaires is designed to provide unparalleled brightness, energy efficiency, and reliability.
Our Philosophy
As a forward-thinking company, innovation is at the heart of everything we do. We invest in cutting-edge technologies, such as interchangeable LED modules and light engines, to stay ahead of the curve and meet the evolving demands of our customers. Our globally based team of experts, comprising technical, design, sales, marketing, and after-sales staff, works in tandem to provide our partners and customers with industry-leading design, support, and distributor packages.
Our Range
Our portfolio of products includes a vast array of LED lighting solutions, including industrial, commercial, accent, exterior signage, and lamps. With a large selection available from stock for next-day distribution from the UK or Europe, we cater to a diverse range of applications, from warehouse lighting and office lighting to accent applications. Our innovative range of British-designed luminaires is designed to provide unparalleled brightness, energy efficiency, and reliability.
Our Services
At Sedna Lighting, we pride ourselves on providing exceptional customer service and support. Our globally based teams, based in Europe, the UK, China, and the Middle East, work together to provide our customers with industry-leading design, support, and distributor packages. Our comprehensive support package includes:
- Technical support and troubleshooting
- Design and customisation services
- Distributor training and support
- Marketing and promotional materials
Our History
Sedna Lighting has a rich history dating back to our early beginnings as a pioneering LED lighting manufacturer. Over the years, we have evolved to become a leading European manufacturer and distributor, with a strong focus on innovation, quality, and customer satisfaction. Our commitment to excellence has earned us a reputation as a trusted and reliable partner for our customers.
Overall Experience
The overall experience with the company seems to be largely negative, with many customers expressing frustration and disappointment with their purchases.
Product Quality
The quality of the products is a major concern, with several customers reporting that the items they received were of low quality or damaged. One customer even stated that the company is "stealing your money" and will not take back defective items.
Customer Service
The customer service is another area where the company falls short, with many customers expressing frustration and anger towards the lack of response or assistance from the company. One customer even mentioned that the company is "appalling" and that they will have to take legal action to get a refund.
Delivery and Refund Issues
Delivery and refund issues are also common, with customers reporting that items were out of stock, refunds were not processed, and damaged items were sent despite being informed of the damage beforehand.
Warranty and Return Policy
The warranty and return policy of the company are also questionable, with one customer stating that the company sets policies to take customers' money and does not allow them to complain.
Positive Experiences
However, there are a few customers who have had positive experiences with the company, praising the quality of the LED lights, fast delivery, and good specs.
Dealing with Damaged Items
Dealing with damaged items is a major concern, with customers reporting that the company is not willing to take responsibility for damaged items and does not provide adequate refunds.
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