Building Trust, One Project at a Time
Established in 2003, our company has been a trusted supplier of UPVC building products to the trade and retail sector for over 15 years. However, due to customer demand, we have significantly expanded our product range to cater to all your general building supplies. Our mission is to provide a one-stop-shop experience, offering a comprehensive range of building materials at competitive prices, backed by an exceptional delivery service.
Our Vision
Our vision is to be the go-to destination for all your building requirements, providing a hassle-free experience for our customers. We strive to build long-term relationships with our customers, suppliers, and partners, fostering trust, loyalty, and mutual growth. Our goal is to continuously improve and expand our product range, ensuring that we stay ahead of the curve in meeting the evolving needs of the construction industry.
Our Services
We offer a vast range of building materials, including timber, sheet material, insulation, plasterboard, polycarbonate, lintels, lead, roofing felts and slates, roof lights, fencing, decking, silicones, and many more. Our extensive product range is designed to cater to all aspects of the construction process, from foundation to roof ridge. Whether you're a professional builder, contractor, or DIY enthusiast, we have got you covered.
In addition to our comprehensive product range, we also provide a free next-day delivery service, ensuring that you receive your orders promptly and efficiently. Our expert staff is always available to assist you with any queries, providing valuable advice and guidance to help you make informed decisions.
Our Commitment
At our company, we are committed to delivering exceptional customer service, providing a seamless experience from order to delivery. We take pride in our reputation for excellence, built on the foundation of trust, quality, and reliability. Our commitment to our customers is unwavering, and we strive to continuously improve and innovate, ensuring that we remain the preferred choice for all your building requirements.
Staff and Customer Service
The majority of reviewers were extremely satisfied with the staff and customer service at this company. Many reviewers praised the helpful and knowledgeable staff, who went above and beyond to assist with their queries and needs. Several reviewers mentioned specific instances where staff members went out of their way to help, such as delivering materials to their cars or exchanging parts that were not needed.
Quality of Products
Reviewers were also generally satisfied with the quality of the products they purchased from the company. Several reviewers praised the competitive pricing and variety of products available. One reviewer did mention that they needed to return a product, but this was a minor issue that was unlikely to affect their overall satisfaction with the company.
Delivery and Logistics
The delivery and logistics of the company were also praised by several reviewers. Many reviewers received their orders promptly and were impressed with the efficient delivery service. One reviewer did mention that they had to return a product, but this was due to their own mistake rather than any issue with the company's delivery service.
Negative Comments
Unfortunately, there were a few negative comments from reviewers. Several reviewers were unhappy with the return policy, which they felt was too strict. One reviewer mentioned that they were charged a 20% fee for returning a product, which they felt was excessive. Another reviewer was unhappy with the company's decision to open its doors to customers despite government guidance to the contrary.
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