Transform Your Space with the Perfect Floor
At Hardwood Floor Store, we pride ourselves on being one of the leading hardwood floor specialists in the UK. With over 20 years of experience, our team of experts has honed their skills in providing top-notch services to clients seeking premium quality flooring solutions. Our extensive range of products includes real wood, engineered wood, solid wood, luxury vinyl tiles, laminate, and wall and floor tiles, ensuring that we have something to suit every style and budget.
Our Services
Our commitment to excellence is reflected in the comprehensive services we offer. From free sample provision to next-day delivery, we strive to make the entire process as seamless as possible for our clients. Our price match promise ensures that you receive the best value for your money, and our team is always happy to provide expert advice and guidance to help you make an informed decision.
In addition to our impressive product range, we also offer a variety of thicknesses, colours, and styles to cater to diverse tastes and preferences. Our flooring experts can assist you in selecting the perfect product, taking into account factors such as room type, foot traffic, and personal style. Furthermore, we provide detailed installation guides and aftercare instructions to ensure that your flooring investment remains in pristine condition for years to come.
Why Choose Us?
With Hardwood Floor Store, you can rest assured that you're in capable hands. Our 20 years of experience, combined with our passion for delivering exceptional customer service, sets us apart from the competition. Our team takes pride in being knowledgeable, friendly, and approachable, ensuring that every interaction with us is a positive one. Whether you're seeking advice on a specific product or require assistance with installation, we're always here to help.
Overall Experience
The Hardwood Floor Store has received a mixed bag of reviews from customers. While some have had a positive experience, others have reported issues with the quality of the wood flooring and customer service.
Positive Reviews
Several customers have praised the store for its helpful and polite staff, with one reviewer mentioning that the sales team went above and beyond to help them find the right flooring. Another reviewer appreciated the fast delivery and easy installation of their floor. A few customers have also highlighted the quality of the flooring, with one reviewer describing their experience as "amazing".
Negative Reviews
However, a reviewer has reported a terrible experience with both the wood supplied by the store and the customer service received. The customer had chosen Parky wood for their new house and noticed that the flooring had shiny patches that became visible when exposed to natural light. The store was unable to help them resolve the issue, and the customer was forced to remove and refit the whole floor to replace individual planks. The customer also reported that the flooring was chipping and marking easily, was difficult to clean and maintain, and had poor quality construction.
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