Trusted Experts in Window, Door, and Glazing Solutions
At The Window Mann, we pride ourselves on being a reputable and trustworthy window, door, and glazing repair and installation specialist based in Cheltenham, Gloucestershire. With over 17 years of experience in the industry, our team of NVQ qualified fitters strive to provide a speedy, reliable, and professional service at competitive prices. We cover a wide area, including Cheltenham and Gloucester, as well as the surrounding areas, providing our clients with a comprehensive range of services that cater to all their window, door, and glazing needs.
Our Services
Our extensive range of services includes window and door repair, installation, and replacement, as well as conservatory installation, fascia, guttering, and cladding services. We also offer security upgrades, GRP fibreglass roofing, and a range of other glazing solutions. Our team is dedicated to providing exceptional craftsmanship, ensuring that every project is completed to the highest standard, exceeding our clients' expectations.
Our Commitment
As a FENSA registered company and members of GGFI, we guarantee that all our work is carried out to the highest standard, backed by insurance-backed guarantees. Our commitment to excellence is reflected in the quality of our work, our attention to detail, and our dedication to providing outstanding customer service. We take pride in building long-term relationships with our clients, ensuring that they receive the best possible service and support.
Why Choose Us
At The Window Mann, we understand the importance of quality, reliability, and professionalism. Our team is committed to providing a personalized service, tailored to meet the specific needs of each client. We pride ourselves on our competitive pricing, prompt response times, and our ability to deliver projects on schedule. With our expertise and dedication, you can trust that your window, door, and glazing needs are in good hands.
Customer Satisfaction
Many customers have praised Window Mann for their excellent service. Friendly and helpful staff have left a positive impression on customers, with several reviewers stating they would definitely recommend the company.
Issue Resolution
One customer, Neil Hill, had an issue with a Bi-Fold door closing correctly and was satisfied with the prompt resolution by Window Mann. The issue was resolved in just 20 minutes, leaving Neil great value.
Complaint
However, not all experiences have been positive. Anna Walter had a disappointing experience, struggling to get a quote from Window Mann despite multiple attempts. She was left feeling that the company had terrible customer service and didn't deserve her business.
Repair Services
Some customers have used Window Mann for repair services, with positive results. Lucy Burrows was pleased with the fast, affordable, and polite service she received from Chris, who repaired a broken UPVC window. Similarly, Becki Wiltshire appreciated the professional and excellent service she received, and Emma Fletcher was happy with the professional and tidy work done to repair her broken window.
Overall
While some customers have had issues with the company's ability to respond to queries, those who have used Window Mann for repairs or new installations have been largely satisfied with the service and would recommend the company.
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