Experience the Logicool Difference: Expertise, Quality, and Service
At Logicool, we pride ourselves on being a technically biased and customer-focused specialist distributor of Mitsubishi Electric, Panasonic, and Hitachi Heat Pump, Ventilation, and Air Conditioning Systems. With over 300 years of combined industry experience, our team is dedicated to providing pre-sales advice, design, and after-sales support for projects ranging from domestic to large commercial applications.
Our Expertise
Our expertise in the industry enables us to offer unbiased and tailored solutions for every project. We take pride in our exceptional customer service and project support, providing an unparalleled level of professionalism and expertise to every enquiry. Whether you're a homeowner, installer, or contractor, we promise to provide a solution for every application.
Our Services
As a leading distributor of air conditioning, heat pumps, and climate control solutions, we offer a comprehensive range of services, including:
- Pre-sales advice and design
- After-sales support
- Project management
- Product supply
- Spare parts and accessories
- Technical support
- Training and education
Our Manufacturers
We are proud to be approved distributors for some of the world's leading manufacturers, including:
- Hitachi
- Mitsubishi Electric
- Panasonic
Our Values
At Logicool, we value:
- Customer satisfaction
- Technical expertise
- Unbiased advice
- Professionalism
- Quality products and services
Our Commitment
We are committed to providing our customers with exceptional service, tailored solutions, and industry-leading products. Whether you're looking for a domestic air conditioning system or a large commercial ventilation solution, we promise to deliver a solution that meets your needs and exceeds your expectations.
Overview of Reviews
The reviews of Logicool are overwhelmingly positive, with most customers praising the company's exceptional customer service, helpful staff, and flexibility.
Positive Experiences
- Excellent Customer Service: Many reviewers praised the company's customer service, citing prompt responses to calls and emails, and helpful staff who went above and beyond to assist with queries and issues.
- Helpful Staff: Specific staff members, such as Ian and Peter, were mentioned by name for their excellent service and willingness to help.
- Flexibility: One reviewer appreciated the company's flexibility in accommodating customer needs.
Negative Experiences
- Abusive Owner: One reviewer had a terrible experience with the owner, Karl, who was reportedly abusive over the phone. This reviewer strongly advised against dealing with the company.

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