At Rock & Co, we pride ourselves on providing an unparalleled level of service, support, and aftercare to our customers. Our mission is to offer our clients quality products, expert advice, and just-in-time delivery, all at a competitive price. We achieve this by consistently meeting or exceeding our customers' expectations.
Our Services
As a leading manufacturer and supplier of luxury Granite and Quartz kitchen worktops, we understand the importance of providing high-quality products and exceptional service. We source our Granite worktops directly from a select panel of manufacturers in Italy and Spain, offering a comprehensive range to suit all tastes and requirements. Our Quartz worktops are engineered from crushed quartz and resin, offering consistency in colour and pattern, and are non-porous, easy to maintain, and resistant to scratches and stains.
Our Expertise
Our installation teams are composed of experienced professionals who take pride in their work, ensuring a seamless and efficient installation process. We have an impressive 72-hour turnaround for our services, making us one of the fastest turn-around times in the industry. We also offer an express service for those time-sensitive projects, with a turnaround time of as little as 48 hours.
Our Partnerships
We partner with Belenco, a leading brand in the surface design industry, to offer our customers a wide range of unique and innovative solutions. We are also proud to partner with Intermac HQ for Grand Design Live, showcasing the latest CNC fabrication and technology.
Our Reviews
Our customers are our highest priority, and we take great pride in the excellent feedback we have received from our satisfied clients. With over 510 reviews on Google, we are confident that our products and services meet the highest standards. Some of our satisfied customers have praised our friendly and efficient service, as well as the high-quality installation work completed by our expert fitters.
Our Showrooms
We have showrooms located in Hertfordshire and Cambridgeshire, giving our customers the opportunity to see our range of products firsthand. Our showrooms are fully stocked with our full range of Granite and Quartz worktops, allowing customers to explore and find the perfect choice for their home.
Get in Touch
We are always happy to hear from our customers, whether it is regarding a new project or an existing installation. Our friendly and experienced team is here to guide you through every step of the process. Contact us to learn more about our services and products.
Overall Experience
The reviews highlight a mixed bag of experiences with Rock & Co. While some customers had an excellent experience with the company, others faced issues with communication, material availability, and staff turnover.
Positive Aspects
- Many customers praised the professionalism and helpfulness of the fitters, sales team, and management.
- The quality of the quartz worktops and the workmanship were consistently praised.
- The communication from the team, particularly from Chris, the General Manager, was exemplary.
- The turnaround time for installation was impressive, with some customers receiving their worktops ahead of schedule.
Negative Aspects
- Two customers experienced significant issues with material availability, leading to delayed or cancelled installations.
- One customer struggled to get a refund, citing poor communication and excuses from the company.
- Another customer expressed concerns about the company's stability, citing high staff turnover and unavailability.
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