Transforming Spaces, Enhancing Lives
At MTM Units Ltd, we pride ourselves on being a reputable and trustworthy company based in Sussex, dedicated to providing high-quality double glazing solutions to our customers. Our commitment to excellence is reflected in our state-of-the-art computer-controlled machinery, which enables us to produce double glazed units that comply with the latest legislation while keeping our prices competitive.
Our Services
We cater to both trade and retail customers, offering a wide range of services tailored to meet their specific needs. Our product range includes double glazed doors, bi-folding doors, front doors, windows, fanlights, escape routes, and security solutions. We also provide bespoke conservatory designs, manufacture, and installation services to enhance the aesthetic appeal and functionality of our clients' properties. Whether it's replacing broken or misted units or providing tailored solutions for domestic and commercial customers, our team of experts is dedicated to delivering exceptional service and workmanship.
Accreditation and Quality Assurance
We take pride in being one of the first glazing companies on the South Coast to be awarded a BSI certificate for our quality control system. This accreditation is a testament to our commitment to maintaining consistently high standards of product quality. Additionally, we are registered with CERTASS, the industry federation, further ensuring our customers of our dedication to excellence.
Customer Testimonials
Don't just take our word for it! Our customers have shared their positive experiences with us, praising our excellent service, workmanship, and attention to detail. From the initial consultation to the completion of the project, we strive to provide a seamless and stress-free experience for our clients.
Overall Experience
The reviews are mixed, with some customers having a positive experience and others being disappointed.
Positive Experiences
Many customers have praised the company's service, praising the competitive prices, quick response, and professional team. The company's ability to deliver quickly, in some cases, the next day, has been particularly appreciated.
Customer Service
The customer service team has received praise for their responsiveness and professionalism. Gary, in particular, has been mentioned as providing an excellent service.
Product Quality
The quality of the double glazing products has been described as "first class" and "finest".
Negatives
One customer, however, had a poor experience, citing a lack of response to their inquiry and subsequently taking their business elsewhere.
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