The power behind your project.

At KOZIWARM, we have been providing expert heating services to the North East of England since 1981. As one of the largest family-run companies in the region, we have built a reputation for delivering reliable and professional services to our customers. Our team of fully qualified, Gas Safe registered, and CRB checked operatives are dedicated to providing you with the best possible experience.

Services

We offer a range of services, including installation, breakdown, and repair services. Our expert team is equipped to handle any type of heating system, including combination and condensing boilers. We pride ourselves on our ability to provide a prompt and efficient service, ensuring that your heating system is up and running as quickly as possible.

Installation

Our installation services include the installation of new boilers, including Baxi, Vaillant, Vokera, and Worcester systems. We also offer a range of standard and bespoke packages to suit your specific needs and budget. Whether you're looking to upgrade your heating system or install a new one, our experienced installers will work closely with you to ensure that your system meets your specific needs.

Breakdown & Repairs

In the event that your heating system breaks down, we understand the inconvenience that this can cause. That's why we offer 24/7 emergency response services, ensuring that you get back to your normal routine as quickly as possible. Our engineers are strategically located throughout the North East, enabling us to respond quickly to your emergency.

Healthcare Service

Our healthcare service is designed specifically for landlords and homeowners who require a comprehensive range of services, including boiler maintenance, safety checks, and repair services. OurGas Safe registered engineers are fully trained and qualified to work on LPG and natural gas appliances, as well as cookers and hobs.

ARMOURPLAN Cover

As a landlord or homeowner, you understand the importance of having a reliable heating system. However, despite your best efforts, appliances can still break down or require maintenance. Our ARMOURPLAN cover is designed to provide you with peace of mind, offering a comprehensive package that includes boiler service, maintenance, and repair services.

Landlord Cover

As a landlord, it is your responsibility to ensure that your tenants are safe and comfortable in their living space. Our landlord cover services include annual boiler services, gas safety checks, and maintenance services to ensure that your property meets the necessary safety standards.

Annual Boiler Service Package

We recommend that your boiler is serviced annually by a Gas Safe registered company to extend the life of your boiler and reduce the risk of breakdown. Our annual boiler service package includes a full service check, including cleaning of magnetic filters and component maintenance. Our service plans are available for boilers under the Manufacturer's Warranty, with discounted rates for longer-term contracts.

Update Share

Positive: The positive comments highlight the company's excellent communication, friendly and professional staff, and efficient service.

Negative: The negative comments center around poor service experiences, including broken pipes, blame-shifting, and poor communication, as well as issues with cancelled appointments and no-shows.

General Feedback and Satisfaction

The overall sentiment of the reviews indicates a high level of satisfaction with the services provided by Koziwarm Ltd. Many reviewers praised the company's excellent communication, friendly and professional staff, and efficient service.

Positive Aspects

Professionalism and Friendliness: Reviewers consistently praised the technicians and engineers for their professionalism, friendliness, and ability to explain the work being done.
Efficient Service: Many reviewers appreciated the quick and efficient service provided by Koziwarm Ltd, with some even receiving same-day appointments.
Good Communication: The company's communication was commended, with reviewers appreciating the helpful office staff and clear explanations of the work being done.

Negative Aspects

Poor Service Experience: A few reviewers reported negative experiences, including broken pipes, blame-shifting, and poor communication.
Cancellation and No-Show Issues: Some reviewers were frustrated with cancelled appointments and no-shows, leading to inconvenience and disappointment.

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