Providing Quality Support Behind the Scenes
Our Heritage
F Goddard & Sons Ltd is a family-owned business based in Haywards Heath, the heart of Mid Sussex. We have been providing great value and reliable service to customers across Sussex since 1960. As Gas Safe registered engineers, you can be confident that the work we undertake will be to the highest standard and guaranteed.
Our Services
We specialise in the installation of modern condensing boilers from Worcester Bosch. We also offer annual boiler servicing, which is a wise precaution to ensure your boiler is running efficiently and safely. If you're experiencing any problems with your central heating system, we'll be able to help. Our bathroom services include design, supply, and installation of bathrooms, showers, and wet rooms. We're happy to provide impartial advice on any aspect of plumbing, heating, and electrical installations.
What Our Customers Say
We're proud of the high ratings we've received from our happy customers. They appreciate our professionalism, respect for their homes, and the high standard of workmanship we deliver.
Areas We Cover
We provide plumbing, gas, oil, and central heating services to homes and businesses across West and East Sussex.
Accreditations
To ensure our customers receive a high standard of workmanship and professionalism, our company is accredited and monitored by several trade and industry bodies.
Our Commitment
Our aim is to ensure all our customers have the most cost-efficient boilers possible and that their heating system is functionally sound. Whether you're a homeowner requiring a complete plumbing and heating overhaul or you simply need to repair a faulty boiler, or perhaps you're a landlord requiring a competitive and reliable contractor for peace of mind, we're here to help.
Customer Reviews Summary
Positive Experiences
The positive reviews highlight the company's punctuality, reliability, efficiency, and good customer service. Many customers appreciated the clear explanations provided by the engineers, who were skilled and polite. Some customers also praised the company's ability to complete jobs quickly and to a high standard.
Negative Experiences
On the other hand, some customers reported negative experiences, including unprofessional behavior, poor communication, and high prices. Some customers felt that the company was unhelpful and unresponsive to their concerns, and that the billing process was unclear. A few customers reported that the company did not show up as scheduled or did not complete the work as promised.
Common Themes
A common theme among the negative reviews is a sense of disappointment and frustration with the company's customer service and communication. Some customers felt that the company was not responsive to their needs and did not provide adequate explanations for delays or issues.
Rating Breakdown
Out of 15 reviews, 10 customers gave a 5-star rating, 2 customers gave a 3-star rating, and 3 customers gave a 1-star rating.
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