Clarkes Carpets is the largest independent flooring specialist in Essex, with over 50 years of experience in supplying and fitting high-quality carpets, vinyl, LVT, laminate, and engineered wooden flooring for homes and workplaces across Essex and East London. Our two-story showroom is a one-stop shop for all your interior needs, featuring a vast selection of furniture, lighting, pictures, and ornaments at competitive prices.
Our Services
At Clarkes Carpets, we understand that every homeowner is unique, and that's why we offer a range of services tailored to meet your specific needs. Our expert team provides free home estimates, professional floor measuring services, and expert flooring surveys to help you choose the right flooring for your property. We also offer a dedicated delivery team that can deliver your flooring with the utmost care, and even deliver your furniture for free! Our in-house installation team can take the hassle out of flooring and ensure a flawless finish, backed by a one-year installation warranty. After your purchase, our dedicated aftercare and support team is always available to provide advice and support for your recent acquisitions or your next exciting project.
Our Products
Clarkes Carpets is proud to offer an extensive range of products to suit every style and budget. Our carpet collection features loop pile, patterned carpet, Saxony pile, stock carpets, twist pile, and velvet pile. We also offer a vast selection of hard flooring options, including engineered wood, laminate, vinyl, and luxury vinyl tiles. Rugs, modern rugs, traditional rugs, and remnants are also available. In addition to our flooring products, we also offer a comprehensive range of furniture, including dining furniture, upholstery, pictures, and mirrors.
Why Choose Clarkes Carpets?
At Clarkes Carpets, we pride ourselves on our family-run business values, which prioritize exceptional customer service, expert advice, and a warm welcome. Our dedicated delivery fleet, all-in-house operations, and supportive staff are just a few reasons why our customers return to us time and again. We're proud to serve our local communities and look forward to welcoming you to our showroom.
Overview of Customer Reviews
Positive Aspects
- Variety of Products: Many reviewers praised the wide range of products available, including carpets, rugs, lighting, and furniture.
- Friendly and Helpful Staff: The staff at Clarke's were consistently described as friendly, polite, and helpful.
- Excellent Customer Service: Reviewers appreciated the excellent customer service, including assistance with purchases, delivery, and installation.
- High-Quality Products: The quality of the products, particularly the carpets and flooring, was highly praised.
Negative Aspects
- Lack of Attention from Staff: A few reviewers felt ignored or neglected by the staff, particularly when they needed assistance or consultation.
- Inability to Handle Intricate Work: One reviewer was disappointed that the store was unable to handle intricate work, such as step parts or finishing around a fireplace.
- Poor Fitting Arrangements: One reviewer was unhappy with the fitting arrangements, citing a lack of communication and flexibility.
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