Trust us to keep you covered
At Horsleys of Stafford, we take pride in our rich history and reputation for excellence in providing top-notch removal and storage services to our valued customers. For over 120 years, we have been a family-run business, dedicated to delivering exceptional customer service and maintaining the highest standards of professionalism in every aspect of our operations.
Our History
Established in 1895, we have evolved from a small coal merchant and removals company to a modern, fully-equipped removal and storage solutions provider. With five generations of the Horsley family at the helm, we have retained our commitment to personal and knowledgeable service, ensuring that every customer receives the individual attention they deserve. Our state-of-the-art fleet of removal vehicles, fully trained and experienced staff, and modern storage facilities demonstrate our dedication to staying ahead of the curve and meeting the changing needs of our customers.
Our Services
We offer a comprehensive range of removal and storage services to cater to the diverse needs of our customers. Our reliable and professional removal service takes care of every aspect of moving, whether locally, nationally, or internationally. We are members of the British Association of Removers and operate to an OFT-approved code of practice, ensuring that every move is carried out with precision and care. Our storage facilities provide a secure and accessible solution for short- and long-term storage requirements, with containerised and self-storage options available at competitive rates. Additionally, we offer a full range of packing materials and services to ensure that your belongings are protected during transit and storage.
What Sets Us Apart
At Horsleys of Stafford, we are passionate about delivering exceptional customer service and building long-lasting relationships with our clients. Our family-run business is built on a foundation of integrity, reliability, and personal approach, which sets us apart from other removal and storage companies. We take pride in our reputation for excellence, and our commitment to maintaining the highest standards of professionalism in every aspect of our operations. Whether you are moving home, office, or country, we are dedicated to making your relocation experience as smooth and stress-free as possible.
Company Overview
The reviews provide a mixed assessment of the company's services, with some customers expressing satisfaction and others expressing dissatisfaction.
Positive Experiences
The majority of reviewers praised the company's staff, citing their helpfulness, politeness, and professionalism. Many reviewers mentioned that the team went above and beyond to ensure a smooth move, with some even noting that they felt sad to see the team leave. The company's communication was also commended, with reviewers praising the office staff's responsiveness and helpfulness.
Negative Experiences
However, one reviewer had a negative experience, citing the company's unprofessional behavior and lack of preparedness for rainy weather conditions.
Specific Services
Several reviewers specifically praised the company's packing services, noting that the team was careful and efficient in their work. The company's storage services were also mentioned, with reviewers expressing satisfaction with the condition of their belongings upon return.
Overall Assessment
The reviews suggest that the company has a strong team of staff who are dedicated to providing excellent service, but may have some areas for improvement in terms of preparedness and communication.
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