GP Plumbing and Heating is a well-established company with 34 years of experience in providing plumbing and heating services to some of the largest house builders in the country. Based in Sussex, we have expanded our operations and now cover multiple regions in the South of England. We have built a reputation for delivering high-quality services to our clients, and we are the contractor of choice for many leading house builders.
Our team of experienced engineers is knowledgeable in the new build sector and is capable of handling any project, from small individual systems to communal boiler houses serving multiple properties. We specialise in supplying and installing plumbing and heating systems that vary from traditional gas-fired systems with radiators to communal air source heat pump systems that supply low-carbon heating and hot water. Our systems also include a combination of underfloor heating and radiators.
In addition to our installation services, we have implemented a maintenance programme that ensures we are responsible for the duration of plumbing and heating services, from initial installation to annual maintenance and emergency assistance. Our team of aftercare engineers is always on the road, ensuring we can consistently deliver above and beyond our client's expectations.
Our Services
At GP Plumbing and Heating, we offer a range of services, including:
- Consultation and advice: With our wealth of experience and knowledge within the new build housing sector, we offer consultation and advice to ensure your project is delivered on time and within budget.
- Boiler repair: Our fleet of aftercare engineers can carry out all re-active and planned maintenance on your boiler, including your annual boiler service.
- Drainage: We offer advice and expertise on all drainage issues.
- Centralised plant: Our Commercial Plumbing Department can offer a wealth of knowledge regarding design and installation of centralised plant, and our aftercare engineers can undertake all planned and re-active maintenance.
Quality Assurance
At GP Plumbing and Heating, we take pride in the quality of our work and always strive to go above and beyond. All our work is installed to the highest standard, and we have a great reputation for achieving high scores from NHBC and winning Pride of the Job Awards in partnership with the house builder. All our engineers carry a current CSCS Card, and we are members of numerous governing bodies to prove our competence in our field of work.
Summary of Reviews
Customer Experience
The reviews highlight a mixed bag of customer experiences with the company. While some customers have had a positive experience, others have had a terrible time with the company.
Scheduling and Communication Issues
Several reviewers have complained about scheduling and communication issues with the company. They have reported that the company has failed to show up for scheduled appointments, failed to communicate with them, or rescheduled appointments without notification.
Engineer Behavior and Competence
Some reviewers have complained about the behavior and competence of the engineers sent by the company. They have reported that engineers have been late, rude, and incompetent, and have even caused more problems than they solved.
Professionalism and Customer Service
The company's professionalism and customer service have been called into question by several reviewers. They have reported that the company's customer service is unresponsive, unhelpful, and even abusive.
Positive Experiences
On the other hand, some reviewers have had a positive experience with the company. They have reported that the company's engineers are polite, professional, and competent, and that the company has provided brilliant service.
Be the first to review G P Plumbing & Heating Engineers.
Write a Review
