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Our Story
At Hollands Heating & Plumbing Ltd, we pride ourselves on being a trusted and reliable provider of heating and plumbing services to domestic and commercial customers in Surrey and the surrounding areas. With over 40 years of experience, we have built a reputation for exceptional workmanship, professionalism, and reliability.
Our Services
Our comprehensive range of services includes boiler installation, boiler servicing, bathroom installations, and general plumbing. We specialise in the installation of condensing boilers from leading manufacturers such as Worcester, Vaillant, Baxi, GlowWorm, Ideal, Potterton, and Keston. Our experienced engineers are also trained to provide efficient and reliable heating and plumbing solutions, including conventional boilers, combination boilers, recover cylinders, unvented/pressurised plumage, designer radiators, underfloor heating, powerflushing, and more.
Our Commitment to Excellence
At Hollands Heating & Plumbing Ltd, we are committed to providing our customers with a high standard of workmanship, experience, and professionalism. To ensure this, our company is accredited and monitored by several trade and industry bodies. We take pride in our reputation, which has been developed through hard work and reliability, making us the area's number one choice for plumbing and gas-related work.
Why Choose Us?
If you require cost-effective, reliable heating and plumbing engineers, look no further. We cater to all domestic and business customers, providing central heating systems, gas services, and plumbing requirements. Our experienced and helpful staff are always happy to assist you, whether you need to book an annual boiler service or discuss your project.
Poor Service and High Charges
Several reviewers have expressed dissatisfaction with the service provided by Hollands Heating, citing high charges and poor value for money. The company has been accused of charging excessively for callouts, parts, and labor, with one reviewer stating that they were charged 120 for a 20-minute callout that didn't even fix the problem. Another reviewer mentioned being charged over 100 for a callout, plus additional fees for a spare part, resulting in a total bill for three hours of work that should have taken only 30 minutes.
Lack of Responsiveness and Poor Customer Service
Some reviewers have also experienced poor customer service, with one reviewer stating that they had difficulty getting a response to their emails or queries, and another mentioning poor responsiveness in general.
Positive Experiences
On the other hand, several reviewers have had positive experiences with Hollands Heating, praising the company for its efficient and reliable service. One reviewer mentioned that the engineer was friendly and efficient, completing the job in half the time quoted by another local firm. Another reviewer stated that the company had provided reliable and efficient service over the past three years, with competitive pricing.
Installation and Maintenance
Some reviewers have also praised Hollands Heating for their installation and maintenance work, with one reviewer mentioning that the company had installed a new heating system efficiently and to a high standard. Another reviewer stated that the company had fixed a faulty boiler and provided excellent customer service.
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