Transforming Your Home, Enhancing Your Lifestyle
At Omega Lifestyle, we pride ourselves on our commitment to providing high-quality products and exceptional customer service. As a specialist installer of aluminium and PVC-u window, door, conservatory, and orangery systems, we have become the trusted name in East Anglia.
Our History
Established in Peterborough, we have built a reputation for delivering top-of-the-range products that meet the latest regulations and exceed customer expectations. Our team of experts is dedicated to providing a personalized service, from the initial consultation to after-sales support.
Our Services
We offer a comprehensive range of services, including:
- Windows: Energy-efficient double-glazed windows designed to complement your home
- Doors: Durable, secure, and available in a wide range of styles
- Bifold Doors: Our unique collection of bi-fold doors is becoming the popular choice of discerning homeowners
- Aluminium: Modern, contemporary styling combined with the latest technology
- Conservatories: Beautifully designed to create the perfect room with a view
- Orangeries: Is this an extension or is it a conservatory? The fact is an orangery is both
- Tiled Conservatory Roofs: A replacement roof can instil new life into your conservatory
Our Approach
At Omega Lifestyle, we take a customer-centric approach to ensure that every project is tailored to meet individual needs. Our professional team will guide you through the process, from design to installation, ensuring a smooth and stress-free experience. We also offer a free design and installation service across East Anglia, including Cambridgeshire, Norfolk, Suffolk, and Lincolnshire.
Our Commitment
We are committed to providing exceptional customer service, from the initial order to after-sales support. Our quality control manager oversees every project, ensuring that the highest standards are maintained throughout. We also offer a range of financing options to help make your project a reality.
Overview of Omega Lifestyle Reviews
Positive Experiences
Omega Lifestyle has received praise for their professional and efficient service, with many customers expressing satisfaction with their products and installation process. The company's fitters, surveyors, and office staff have been commended for their friendly and helpful attitude.
Negative Experiences
On the other hand, some customers have reported poor customer service, issues with product quality, and problems with installations. Some customers have experienced difficulties in getting issues resolved, and some have even taken to small claims court to seek restitution.
Specific Issues
Some of the specific issues reported by customers include:
- Poor customer service and unresponsive staff
- Issues with product quality, including faulty units and incorrect installations
- Difficulty in getting issues resolved and poor aftercare service
- Delays and problems with construction projects
- Unmet guarantees and warranties
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