Your One Stop Appliance Shop - We've Got You Covered!
At First Response Appliances, we are a small, 100% family-run business dedicated to providing top-notch sales, repairs, and service for all your domestic appliances. With our extensive experience and expertise, we cater to the needs of households in Fleetwood, Thornton, Cleveleys, Bispham, Carleton, and Poulton. Our family-run business has been serving the community for many years, offering a wide range of kitchen appliances, vacuum cleaners, and other domestic appliances.
Our Services
We pride ourselves on providing a comprehensive range of services, including sales, repairs, and service for white goods. Our extensive inventory includes domestic washing machines, tumble dryers, ovens, cookers, vacuum cleaners, and Dyson appliances. We boast a large range of kitchen appliances, vacuum cleaners, and other domestic appliances on display at our shop on Rossall Road, Cleveleys. Our customers can also take advantage of our competitive rate of installation and removal services, as well as delivery to their convenience.
Repair Services
As a repair specialist, we offer a comprehensive repair service for appliances in the following areas: Fleetwood, Thornton, Cleveleys, Bispham, Carleton, and Poulton. Our experienced technicians are dedicated to providing efficient and reliable repair services, ensuring minimal downtime for your household appliances.
Delivery and Installation Services
We also provide a delivery and installation service for our customers in the following areas: Fleetwood, Thornton, Cleveleys, Bispham, Carleton, Poulton, Singleton, Over Wyre, and North Shore. Our team of professionals will ensure that your new appliances are installed and set up efficiently and safely.
Special Offers
At First Response Appliances, we strive to provide the best value for our customers. We often have special offers and promotions available, including discounts on selected appliances and services. Keep an eye on our website and social media channels for the latest deals and updates.
Covid-19 Update
In response to the ongoing Covid-19 pandemic, we have been working throughout the lockdown, delivering, installing, and repairing essential appliances to the community. We understand that this has not been an easy time for everyone, and we appreciate your patience and understanding. As we begin to return to normal, we will continue to ensure a Covid-secure environment in our shop and warehouse, following all government guidelines and guidelines to keep our customers and staff safe.
Contact Us
For any queries, please do not hesitate to contact us on 01253 821546 or visit our shop at 63 Rossall Road, Thornton Cleveleys, FY5 1HG.
Poor Customer Service and Unreliable Products
The reviews highlight several issues with First Response's customer service and product quality. Roberta Edmonds, a customer who purchased a washing machine from the company in 2021, experienced problems with the machine's drum blade and was told by the company that it would be difficult to repair. The customer was also advised to purchase a new machine, which they found unacceptable. Themememan, another customer, had a similar experience with the company's guarantee service. After reporting a fault with their washer dryer, they were treated poorly by the owner, Darren, who refused to honor the guarantee.
Positive Experiences with Repair Services
However, several customers had positive experiences with First Response's repair services. Roger Salter's review highlights the professionalism and efficiency of Michael, who repaired his microwave. Matt Kilcoyne, Robert Stead, Judy Cardwell, Christina Baines, Jackie Green, Sue Southern Thecatsapostrophe, and Andrea Bucknall all praised the company's prompt and effective repair services. They appreciated the helpful advice, quick response times, and reasonable prices offered by the company.
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