Your one stop tile shop in the South Wales Valleys
Nestled in the heart of South Wales, Valley Tiles is your one-stop shop for all your tiling needs. With a vast selection of ceramic, porcelain, and composite tiles, we cater to every project, no matter its size or style.
Comprehensive Tile Selection
- Explore a dazzling array of floor tiles, wall tiles, mosaic tiles, and even Verona tiles, ensuring you'll find the perfect match for your vision.
- Choose from traditional and contemporary designs, in a plethora of colors and patterns.
Quality Tools and Accessories
- Obtain all the essential tools like adhesives, grout, and trowels to ensure a professional and seamless installation.
- We stock Selkie boards for a reliable waterproof barrier in wet areas.
Expert Guidance and Support
- Our dedicated team of experts is always on hand to offer advice and guidance throughout your project.
- We can offer technical assistance with measuring, materials selection, and installation.
Exceptional Customer Service
- We value clear and open communication, ensuring you receive regular updates and personalized attention.
- Our friendly staff is always ready to answer your queries and address any concerns.
Why Choose Valley Tiles?
- Extensive Experience: Decades of expertise in the tiling industry guarantee you quality advice and reliable products.
- Competitive Pricing: We offer competitive prices for both materials and services.
- Wide Selection: Unparalleled variety of tiles and tools to fulfill every need.
- Reliable Delivery: Free delivery available on certain areas - inquire within for more information.
Beyond just selling tiles, we provide a complete solution for all your tiling needs. Contact us today and let's bring your vision to life!
Overall Experience
The reviews about Valley Tiles are overwhelmingly positive, with many customers praising the excellent customer service, great selection of tiles, and competitive prices. Several reviewers have commented on the knowledgeable and helpful staff, particularly Darren, the proprietor. The store's wide range of products and flexible pricing options have also been commended.
Positive Comments
Customer Service: Many reviewers have praised the exceptional customer service, with staff going the extra mile to ensure customers receive the right product and receive a great overall experience.
Tile Selection: The store's wide range of tiles has been commended, with many reviewers praising the selection and variety of products available.
Price: Several reviewers have commented on the competitive prices, with some stating that Valley Tiles is the best option for price, quality, and customer service.
Staff Knowledge: The expertise and knowledge of the staff have been praised, with some reviewers commenting on the helpful advice and guidance they received.
Refund and Returns: Some reviewers have mentioned the ease of returning or exchanging products, with no hassle or issues.
Negative Comments
Refund Policy: One reviewer was disappointed with the store's refund policy, which required the original invoice to process refunds. This reviewer felt that this was not clearly communicated at the point of purchase.
Refund at the Last Fence: Another reviewer was disappointed with the store's refusal to refund an unused box of tiles without the original invoice, despite them not having received the invoice and being unaware of any refund policy.
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