At Richardsons Furniture, we pride ourselves on being a long-standing family business that has been providing top-quality furniture to the local community for over 140 years. Our success is built on a combination of key attributes: great products, great prices, great choices, great service, and most importantly, great staff.
Our Story
We have a deep understanding of what it takes to be a successful furniture store. We know that everyone has different tastes, which is why we offer a wide range of modern and traditional styles, displayed in complementing room settings across four floors. Whether you're looking for lounge suites, cabinets, mirrors, dining furniture, beds, bedroom furniture, or occasional pieces, we have it all.
Our Services
At Richardsons Furniture, we're committed to providing exceptional service to our customers. We offer free local delivery, and for a small charge, we'll remove and dispose of your old furniture. We also offer part-exchange on your old suite for one of our new ones. Our team, led by Managing Directors Lisa and Darren Smith, and Store Manager Richard Brown, are dedicated to providing a professional and friendly service. Our delivery man, Chris Wright, ensures that your furniture is received in perfect condition.
Specialised Orthopaedic Chair Department
We take pride in our specialised orthopaedic chair department, where we stock a vast range of recliner chairs designed to make sitting and getting up easier for sufferers of arthritis, backache, and other mobility issues. Our experienced staff will be happy to give you a free demonstration in the comfort of your own home. We also visit care homes and residential homes to show you our range of products, and we supply goods free from VAT for eligible customers.
Our Promise
At Richardsons Furniture, we promise to deliver exceptional service, quality products, and unbeatable prices. We're committed to helping you find the perfect furniture for your home, and we're dedicated to making your shopping experience with us a memorable one.
Overall Experience
Most customers had a positive experience at Richardson's, praising the friendly and helpful staff, great service, and high-quality furniture. Many reviewers recommended the shop to friends and family, citing excellent customer service and a wide range of furniture choices.
Positive Aspects
- Friendly and helpful staff
- Great service and delivery
- High-quality furniture
- Wide range of furniture choices
- Excellent customer service
Negative Experiences
Some customers, however, had negative experiences, including issues with delivery times, poor after-sales customer service, and pushy sales staff. A few reviewers expressed disappointment with their purchases, citing poor quality or unrealistic expectations.
Negative Aspects
- Issues with delivery times
- Poor after-sales customer service
- Pushy sales staff
- Poor quality or unrealistic expectations
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