Trusted Locksmiths, Dedicated to Your Safety and Security
At Taylors Locksmiths Gateshead, we are a third-generation family-run business dedicated to providing top-notch locksmith services to the residents of Gateshead, Tyne and Wear, and surrounding areas. With over 70 years of experience, our family has been serving the local community with pride, offering a wide range of services that cater to both residential and commercial clients.
Our Services
Our team of expert locksmiths is fully equipped to handle any lock-related issue, from emergency lockouts to broken key extractions, UPVC door and window repairs, and much more. We take pride in our rapid response times, aiming to reach you within 30 minutes or less in the Gateshead area and 40 minutes to an hour in outer areas. Our promise is to deliver exceptional service, and if we fail to meet our promised timeframe, you'll only pay half the price.
Our Commitment to Excellence
We are proud members of the Guild of Master Locksmiths UK and hold the prestigious Master Locksmith award, which can only be earned by businesses that have been in operation for over a decade with a turnover of 100,000. We also carry the Safe Contractor Approved (SCA) certification, which demonstrates our commitment to safety and security. Additionally, we have undergone rigorous training in consumer law, fair trade, health and safety, and risk management, ensuring that we provide the highest level of service to our customers.
Our Promise to You
At Taylors Locksmiths Gateshead, we understand the importance of customer satisfaction, which is why we offer a free no-obligation quote before commencing any work. We believe in transparency, and our pricing policy reflects this. With no call-out fees, no VAT charges, and no hidden costs, you can trust that you'll receive a fair and competitive price for our services. We're committed to delivering exceptional customer experiences, and we're proud to hold the Customer Excellence (CX) award from the Guild of Master Locksmiths UK.
Our Mission
Our mission is to provide prompt, reliable, and professional locksmith services to the people of Gateshead and surrounding areas. We strive to build long-lasting relationships with our customers, founded on trust, quality workmanship, and exceptional customer care. Whether you need emergency assistance, residential or commercial locksmith services, or simply require advice on lock maintenance, we're here to help.
Overall Impression
The locksmith company in question has received an overwhelmingly positive response from its customers, with all reviewers giving the company a 5-star rating.
Professionalism and Communication
The reviewers praised the company's professionalism, politeness, and excellent communication skills. Many reviewers mentioned that the locksmiths were friendly, lovely, and helpful, making them feel at ease.
Response Time and Efficiency
The company's response time was commended, with many reviewers noting that they received prompt service, often within a short time frame, including on Sundays. The locksmiths were able to complete the work quickly and efficiently, often exceeding expectations.
Pricing
The pricing was considered reasonable and competitive, with several reviewers mentioning that they received a high-quality service at a fair price.
Customer Service
The company's customer service was highly praised, with reviewers noting that the phone staff were lovely and professional, and that the locksmiths were courteous and helpful.
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