Cleaner spaces and a cleaner environment
At Walkers, we're dedicated to providing exceptional cleaning services and support solutions that cater to the unique needs of our clients across various sectors, including property management, facilities management companies, education, offices, retail, and healthcare. With over 60 years of experience, our family-owned and operated business has built a reputation for delivering high-quality services that exceed our clients' expectations.
Our Services
We offer a comprehensive range of cleaning services, including window cleaning, decontamination cleaning, specialist internal cleaning, specialist external cleaning, roof cleaning, and antimicrobial cleaning. Our fully-trained in-house team also provides support services such as grounds maintenance, pest control, drainage, M&E building maintenance, and statutory compliance services. We're committed to providing a one-stop-shop solution for all our clients' cleaning and maintenance needs.
Our Commitment to the Environment
At Walkers, we're passionate about reducing our environmental footprint. That's why we've adopted revolutionary chemical-free cleaning technologies that replace harmful, non-renewable chemicals with alternatives that improve both human and environmental health. Our commitment to sustainability is reflected in our mission to provide cleaner spaces and a cleaner environment for everyone.
Our Expertise
With decades of experience serving diverse sectors, we've developed a deep understanding of the unique challenges facing our clients. Our expertise enables us to tailor our services to meet the specific needs of each sector, ensuring that our clients receive the best possible support to maintain a clean, healthy, and productive environment.
Our Values
At Walkers, we're committed to delivering exceptional service, maintaining the highest health and safety standards, and promoting a positive social impact through our operations. Our team is dedicated to providing outstanding customer service, and we're proud to be a family-owned business that puts people and the planet at the heart of everything we do.
Positive Feedback
Several reviewers praised Walkers Cleaning Service for their excellent work. They appreciated the professionals' attention to detail, thoroughness, and excellent service. Many mentioned that the team was friendly, courteous, and went above and beyond to ensure customer satisfaction.
Negative Feedback
On the other hand, several reviewers expressed disappointment with Walkers Cleaning Service. Some cited poor communication, unprofessional staff, and subpar work quality. One reviewer reported issues with window cleaning and the company's response, while others mentioned receiving promised jobs and then having them revoked. Additionally, some reviewers experienced difficulty in getting in touch with the customer service team.
Complaints
A common thread among the negative reviews is the poor customer service and lack of professionalism. Reviewers mentioned difficulty in getting in touch with the office staff, rude treatment, and a general disregard for customer concerns. Furthermore, some reviewers reported problems with window cleaning, including streaks and missed spots, and were met with unhelpful responses from the company.
Overall
It appears that Walkers Cleaning Service has a mixed reputation, with both excellent and poor experiences reported by customers. While some reviewers were extremely satisfied with the company's work, others were left feeling frustrated and disappointed. It is essential for the company to address the negative feedback and work on improving their customer service to build a stronger reputation.
Be the first to review Walkers Cleaning Service.
Write a Review
